Alexander Smith
Anoka
Summary
Dedicated professional skilled in equipment monitoring and safety protocol enforcement. Proven ability to effectively manage crowd control and resolve conflicts, ensuring a secure environment for patrons. Results-driven individual experienced in relationship building and conflict resolution. Known for delivering exceptional customer service while maintaining safety standards, ready to enhance venue experiences through effective communication and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Bouncer
Logies on Campus
College Station
02.2022 - 05.2022
- Monitored venue access to ensure compliance with age restrictions and safety protocols.
- Conducted regular patrols to maintain a secure and safe environment for patrons.
- Responded to conflicts and disturbances by de-escalating situations effectively.
- Collaborated with security team to implement crowd control measures during events.
- Checked identification and verified ages of patrons entering the establishment.
- Assisted in training new staff on safety procedures and emergency protocols.
- Communicated with law enforcement when necessary to address serious incidents.
- Provided excellent customer service while enforcing venue policies and regulations.
- Enforced safety regulations for patrons by monitoring behavior, alcohol consumption, and dress code compliance.
- Developed strong relationships with customers through consistent interactions while providing excellent customer service.
- Responded quickly to altercations between patrons, mediating disagreements as needed.
- Refused admission to known troublemakers.
- Utilized exceptional interpersonal skills to professionally diffuse altercations.
- Performed regular walk-throughs of facility grounds to identify suspicious activity or potential hazards.
- Assisted management team with closing duties such as counting cash drawers, securing doors and windows.
- Maintained security at club entrances and exits, ensuring that only authorized personnel entered the premises.
- Ensured that no weapons were brought into the club by checking bags upon entry.
- Planned comprehensive security plans with security team to provide optimal security coverage of establishment.
- Provided additional support during special events such as concerts, festivals, or sporting events.
- Patrolled parking lots to ensure safety of vehicles and deter vandalism or theft.
- Confirmed people were not visibly intoxicated prior to entering premises.
- Educated patrons about applicable policies concerning noise levels and smoking rules.
- Assisted in the lost and found operation, helping patrons recover lost items.
- Monitored and reported suspicious activity to prevent theft or vandalism.
- Collaborated with team members to cover all areas of the venue effectively.
- Managed crowd control to prevent overcapacity and ensure a safe environment.
- Operated walkie-talkies or other communication devices to stay connected with security and management teams.
- Participated in security briefings and training sessions to stay updated on best practices and legal requirements.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Maintained high levels of alertness throughout shifts.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
68W Health Care Specialist
U.S. Army Active Duty
Riley
11.2014 - 11.2018
- Provided emergency medical care to injured personnel in various environments.
- Assisted in the assessment and triage of patients during medical situations.
- Administered medications and treatments as directed by healthcare providers.
- Collaborated with multidisciplinary teams to ensure effective patient care.
- Trained new personnel on medical protocols and emergency procedures.
- Managed inventory of medical supplies and equipment for readiness.
- Conducted health assessments and documented patient histories accurately.
- Educated patients on health maintenance and injury prevention strategies.
- Operated specialized equipment such as defibrillators, suction machines and oxygen delivery systems.
- Obtained vital signs such as pulse rate, blood pressure, temperature and respiration rate.
- Maintained supplies necessary for daily operations of the clinic, ward, unit.
- Assessed and evaluated patients, developed and implemented plans of care, monitored progress, and documented outcomes.
- Ensured that all medical records were accurate and up-to-date.
- Administered medications, including intravenous fluids, intramuscular injections, oral medication and topical ointments.
- Completed required paperwork for each patient encounter accurately and timely.
- Responded promptly to any emergencies within the unit or ward area.
- Monitored post-operative recovery status by assessing vital signs, pain levels and other indicators of recovery progress.
- Dressed wounds according to standard protocols using sterile technique.
- Provided medical treatment to wounded soldiers in a variety of field settings.
- Communicated effectively with healthcare team members regarding changes in patient's clinical status.
- Provided health education to patients about their conditions and treatments.
- Assisted with patient transfers from beds to wheelchairs or stretchers using proper body mechanics techniques.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Observed patients' physical condition during transport to ensure safety.
- Utilized evidence-based practice guidelines to ensure quality patient care outcomes.
- Performed emergency medical procedures such as cardiopulmonary resuscitation and airway management.
- Remained level-headed and proactive during emergency situations.
- Operated emergency vehicles with caution to keep patients, public, and first responders safe.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Demonstrated dedication to providing quality care through continued training and education.
- Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
- Evaluated patients' medical status and monitored vital signs during transit.
- Evaluated patients at accident scenes to screen, assess and treat significant injuries.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Trained new hires by offering insight into job duties and assessing shift performance.
- Performed standard testing and administered medication to manage care in field and in transit.
- Asked patients questions about over-the-counter medications, prescriptions and illicit drug activity to identify side effects or signs of overdose.
- Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
- Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
- Observed, recorded and reported patients' condition or injury and treatment provided.
- Interviewed patients to obtain medical history and details on current issues.
- Collaborated with medical personnel to quickly treat and transport patients.
- Cleaned and sanitized ambulance and supplies between calls.
- Immobilized patients for transport using backboard or other spinal mobilization.
- Positioned patients in preparation for treatment and transport.
- Reported infectious disease cases to appropriate medical authorities.
Trail Maintenance
U.S. Forest Sevice
Rapid City
04.2013 - 08.2013
- Participated in trail maintenance activities such as clearing brush, building structures, and installing signs.
- Organized volunteer groups to help with trail maintenance projects.
- Assisted with trail maintenance, including clearing brush and debris from trails.
- Maintained tools and equipment used for trail maintenance and repair.
- Organized volunteer events such as clean-ups or trail maintenance projects.
- Responded quickly and efficiently to emergency situations such as vehicle breakdowns or accidents involving the truck or trailer.
- Scheduled maintenance works such as touch-up repairs or repainting when needed.
- Loaded and unloaded trailers with mechanical freight handling equipment.
- Conducted regular maintenance checks on hiking equipment including boots, clothing, packs.
- Ensured that proper equipment was used for each job and maintained records of maintenance schedules.
- Collaborated with other departments such as maintenance or engineering when necessary.
- Reported any maintenance issues or hazards immediately to supervisors.
- Performed preventative maintenance on construction equipment and vehicles.
- Inspected vehicles, equipment and trailers in addition to performing basic maintenance.
- Documented changes made to existing configurations or setups during maintenance tasks.
- Performed routine maintenance on trails, roads, fences, buildings, and other infrastructure within the park boundaries.
- Conducted regular inspections of buildings, vehicles, and grounds for needed repairs or maintenance.
Tile Setter Helper
Syverson Tile and Stone
Sioux Falls
12.2012 - 03.2013
- Assisted tile setters in preparing surfaces for installation and ensuring proper alignment.
- Mixed and applied thin-set mortar for tile adhesion during installation processes.
- Handled tools and equipment safely while maintaining a clean work environment.
- Loaded and unloaded tiles, ensuring proper handling to prevent damage on-site.
- Supported team members by organizing materials and maintaining inventory levels.
- Followed safety protocols to ensure personal safety and compliance on job sites.
- Communicated effectively with crew members to coordinate tasks and workflows efficiently.
- Assisted in measuring and cutting tiles according to project specifications accurately.
- Selected appropriate trowels based on type of adhesive used in installations.
- Grouted joints between tiles with rubber float and sponges for a seamless finish.
- Replenished supplies such as adhesives, grouts, spacers, when needed.
- Cleaned surfaces prior to tiling to ensure smooth surface.
- Lifted heavy objects like slabs of stone or ceramic tile into place with help from others.
- Notified supervisor about any potential problems or discrepancies found during installation.
- Examined joints between adjacent tiles for uniformity in size and shape.
- Followed specific project requirements when preparing grout and cleaning solutions.
- Spaced spacers evenly between the edges of each tile while laying them out.
- Assisted with completing skilled work by preparing supplies and organizing equipment for ease of use.
- Transported materials from storage areas to job sites using hand trucks or carts.
- Aligned tiles along reference lines using level and straightedge tools.
- Maintained cleanliness at work site throughout project duration.
- Removed excess grout from the surface of the newly installed tiles.
- Removed damaged materials and prepared surfaces for optimal installations.
- Erected and broke down scaffolding, ladders and other support structures for installations.
Commercial Roofer
H&R Roofing
Harrisburg
01.2011 - 11.2012
- Installed roofing materials on residential and commercial buildings.
- Assisted in the application of waterproofing and insulation systems.
- Conducted inspections to identify roof damage and necessary repairs.
- Maintained tools and equipment for optimal performance and safety.
- Collaborated with team members to ensure project completion deadlines were met.
- Followed safety protocols during all roofing operations and installations.
- Documented daily work activities and material usage for accurate reporting.
- Utilized power tools such as nail guns, drills, saws and hammers while constructing new commercial roofs.
- Measured, cut, and installed insulation board, felt paper, and shingles for commercial roofs.
- Maintained a safe working environment by adhering to OSHA regulations when installing commercial roofs.
- Installed metal flashing around chimneys, skylights, vents, walls, and other areas of the roof.
- Performed installation of peripheral material such as decking and flashing.
- Climbed ladders and scaffolding in order to reach difficult-to-access areas of the roof.
- Built custom flashings for special applications based upon blueprints provided by clients.
- Cut materials with hand tools such as scissors or utility knives according to measurements taken on site.
- Installed rubber, metal and shingle roofing on different types of commercial buildings.
- Inspected existing roofs for damage or deterioration and created repair recommendations.
- Applied waterproof coatings to protect roofs from water damage.
- Analyzed roofing plans and specifications to determine job requirements.
- Disassembled old roofs and disposed of components.
- Performed maintenance checks on all equipment used during jobs.
- Collaborated with other tradesmen when necessary in order to complete projects efficiently.
- Kept records of daily work activities including materials used, time spent on tasks and any safety issues encountered.
- Ensured that all debris was removed from the job site after each shift.
- Communicated effectively with customers regarding progress updates throughout the project.
- Identified potential problems with design or construction before they became major issues.
- Operated heavy machinery such as forklifts or cranes when loading and unloading materials onto the job site.
- Provided guidance and training to apprentices in proper techniques for installing commercial roofs.
- Communicated clearly and reliably with foreman and crew leaders, highlighting safety concerns and detailing project progress.
- Worked safely and effectively under difficult conditions and completed projects under various kinds of weather.
Kohl's Floor Associate
Kohl's
Sioux Falls
04.2010 - 01.2011
- Provided excellent customer service by assisting shoppers with inquiries.
- Organized merchandise displays to enhance store presentation and accessibility.
- Stocked shelves efficiently, ensuring products were well-placed and visible.
- Collaborated with team members to maintain a clean and safe shopping environment.
- Processed customer transactions accurately at the register during busy periods.
- Engaged with customers to promote loyalty programs and special offers.
- Resolved customer complaints promptly to ensure satisfaction and store loyalty.
- Restocked shelves as needed throughout the day.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Assisted customers with locating merchandise in the store.
- Received shipments of new merchandise and distributed items to appropriate locations.
- Organized displays to attract customers and promote sales.
- Maintained high standards of customer service during all interactions.
- Ensured that aisles were neat, clean, and free from hazards at all times.
- Maintained knowledge of current sales and promotions, policies regarding payment methods, returns, exchanges.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Provided assistance to other departments when needed.
- Assisted with unloading trucks when necessary.
- Performed inventory counts on a regular basis to ensure accuracy of stock levels.
- Monitored store traffic and responded promptly to customer inquiries and complaints.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Adhered to all safety regulations when handling products and equipment.
- Processed payments and maintained accurate drawers to meet financial targets.
- Operated machinery such as pallet jacks or forklifts in accordance with safety protocols.
Cashier
Z'Kota Grille
Sioux Falls
04.2008 - 08.2008
- Processed customer transactions efficiently and accurately.
- Maintained cleanliness and organization of the cashier area.
- Handled cash, credit, and gift card transactions securely.
- Assisted customers with menu selections and special requests.
- Provided prompt service during peak hours to enhance customer satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery.
- Addressed customer inquiries and resolved issues promptly.
- Educated customers about daily specials and promotions effectively.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including counter-tops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Bachelor of Science - Kinesiology
Blinn College
Brenham, TXSkills
- Time management abilities
- Equipment monitoring
- Relationship building
- Verbal and written communication
- Honest and dependable
- Professional demeanor
- Legible report writing
- Attentive and observant
- Continuous improvement
- Reliable and responsible
- Multitasking
- Attention to detail
- Adaptability
- Customer service
- Team collaboration
- Health education
- Conflict resolution
- Equipment maintenance
- Assertiveness
Timeline
Bouncer
Logies on Campus
02.2022 - 05.2022
68W Health Care Specialist
U.S. Army Active Duty
11.2014 - 11.2018
Trail Maintenance
U.S. Forest Sevice
04.2013 - 08.2013
Tile Setter Helper
Syverson Tile and Stone
12.2012 - 03.2013
Commercial Roofer
H&R Roofing
01.2011 - 11.2012
Kohl's Floor Associate
Kohl's
04.2010 - 01.2011
Cashier
Z'Kota Grille
04.2008 - 08.2008
Bachelor of Science - Kinesiology
Blinn College