ALEXANDER SMITH
Anoka
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
4
4
years of post-secondary education
4
4
years of professional experience
Work History
Customer Service Representative
Planet Fitness Gym
Coon Rapids
02.2026 - Current
- Responded to member concerns and resolved issues promptly.
- Assisted members with account inquiries and membership services.
- Maintained cleanliness and organization of gym facilities and equipment.
Bouncer
Logies on campus
College Station
02.2022 - 09.2022
- Resolved conflicts among patrons to maintain a safe environment.
- Monitored entrance and exit of guests for safety compliance.
- Checked identification to verify age before entry.
Education
EMT - 68W
Army
San Antonio , TX 08.2014 - 11.2018
Skills
- Customer advocacy
- Issue resolution
- Effective communication
- Conflict resolution
- Team collaboration
- Product knowledge
- Attention to detail
- Time management
- Problem solving
- Active listening
- Interpersonal skills
- Decision making
Timeline
Customer Service Representative
Planet Fitness Gym
02.2026 - Current
Bouncer
Logies on campus
02.2022 - 09.2022
EMT - 68W
Army
08.2014 - 11.2018