Dynamic Production Lead at J&B Group with a proven track record in process improvement and quality control. Expert in training and team collaboration, I successfully enhanced productivity and reduced waste. My leadership and effective communication skills foster a motivated workforce, ensuring safety compliance and operational excellence.
Overview
33
33
years of professional experience
Work History
Production Lead
J&B Group
Saint Michael
05.2019 - Current
Coordinated with team members to maintain quality standards and safety protocols.
Supervised daily production activities to ensure efficient workflow and output.
Trained new employees on equipment operation and company procedures.
Implemented process improvements to enhance productivity and reduce waste.
Assisted in scheduling shifts and managing workforce allocations effectively.
Collaborated with management to resolve operational issues and streamline processes.
Collaborated with other departments to ensure smooth operations.
Monitored the quality of products during production process.
Coordinated production schedules and assigned tasks to employees.
Ensured safety regulations were followed by all staff members.
Established standard operating procedures for each task within the production line.
Oversaw workstation setup and operation and mobilized production line and shift employees to meet customer quality standards and schedules.
Assisted in training new personnel in the use of tools and equipment.
Sales Representative
Empresas Polar
Maturin
05.2004 - 06.2016
Engaged customers to promote product knowledge and brand loyalty.
Managed inventory levels to ensure product availability and freshness.
Assisted customers in selecting products that met their needs and preferences.
Collaborated with team members to execute promotional events and displays.
Demonstrated effective communication skills in addressing customer inquiries.
Processed sales transactions accurately using point-of-sale systems.
Resolved customer complaints promptly to enhance overall satisfaction experience.
Developed key customer relationships to increase sales.
Answered inquiries from prospective customers regarding features of products and services offered.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Maintained accurate records of all sales and prospecting activities.
Analyzed customer feedback to improve products and services.
Performed regular follow-ups with prospects to close deals in a timely manner.
Negotiated pricing contracts with customers to maximize profits.
Store Manager
Car Parts And Equipment shop
Maturin
02.1993 - 11.2003
Managed daily store operations and ensured efficient workflow.
Supervised and trained staff on product knowledge and customer service techniques.
Oversaw inventory management, including stock levels and reorder processes.
Coordinated promotional displays to enhance product visibility and sales potential.
Handled customer inquiries and resolved issues to maintain satisfaction.
Implemented safety protocols to ensure a secure shopping environment.
Maintained cleanliness and organization of the sales floor and storage areas.
Collaborated with suppliers to manage deliveries and optimize stock availability.
Recruited, trained and supervised new employees.
Conducted daily store operations, including opening and closing procedures and cash handling.
Managed inventory tracking and physical inventory counts to minimize loss.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Resolved customer complaints in a timely manner.
Created weekly work schedules for store personnel.
Managed daily banking activities such as deposits and withdrawals.
Established customer service standards and monitored staff compliance.
Maintained accurate records of employee performance reviews.
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Vice President – Account Growth & NBD at Max Mudra - JV Between The Tribes Group and DDB Mudra From Omnicom (now The Max, a Tribes Group Company)Vice President – Account Growth & NBD at Max Mudra - JV Between The Tribes Group and DDB Mudra From Omnicom (now The Max, a Tribes Group Company)