Summary
Overview
Work History
Education
Skills
Certification
Timeline
Additional Strengths
Softwares
Generic

Alexandra Angel

Minneapolis

Summary

Highly organized and results-oriented professional with experience in HR Generalist functions, office management and company culture. Adept at streamlining operations through calendar management, running productive meetings, and organizing engaging team-building events. Passionate about fostering an inclusive and positive work environment, while ensuring smooth HR processes support employee success.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Business Office Manager

Ridges Surgery Center
08.2023 - Current
  • + Office Management: Adeptly handled administrative duties such as scheduling, budgeting, submitting and approving timecards, approving time-off requests, conducting annual employee reviews, maintaining office supplies and staff coverage, ensuring smooth day-to-day functioning.
  • + Revenue Cycle Management: Worked with Accounting and Materials Management to balance end-of-month financials.
  • + Insurance Reimbursement: Checking insurance reimbursement rates for upcoming surgeries to determine profitability.
  • + Staffing: Worked with CEO to interview, hire and onboard new hires and assign them to a buddy for the duration of their training period.
  • + Relationship Building: Working closely with surgeon's schedulers to ensure patients' are scheduled correctly and all insurance and payment information is accurate prior to the day of surgery.
  • + Teamwork & Collaboration: Fostered a collaborative work environment by building strong relationships with colleagues, promoting open communication, and fostering a sense of unity.

HR Generalist & Office Manager

Russak Dermatology Clinic
07.2017 - 06.2021
  • + Client Relations: Cultivated a welcoming and professional atmosphere, ensuring exceptional patient experiences through effective communication and interpersonal skills.
  • + Operational Efficiency: Streamlined daily operations through effective organization, prioritization, and problem-solving skills, ensuring smooth workflow and clinic efficiency.
  • + Human Resources Expertise: Provided HR Generalist support, including tasks such as recruitment, onboarding, and employee relations, employee reviews, time-off approval, upholding company policies and maintaining a positive work environment.
  • + Training Policies: Implemented new onboarding process that reduced overall new hires' onboarding training time by 40%.
  • + Office Management: Adeptly handled administrative duties such as scheduling, budgeting, maintaining office supplies and staff coverage, ensuring smooth day-to-day functioning.
  • + Event Planning & Execution: Organized and executed successful office events within budget and timeline constraints.

Skincare Specialist & Receptionist

Mario Badescu Skincare Salon
08.2013 - 07.2017
  • + Exceptional Customer Service: Cultivated a welcoming and professional atmosphere, providing outstanding service to all clients, including VIP clientele, exceeding expectations and building lasting relationships.
  • + Scheduling & Sales Acumen: Adeptly managed a busy reception area, scheduling appointments efficiently, maximizing sales opportunities through product recommendations and upselling techniques.

Sales Associate & Design Consultant

Gracious Home
07.2011 - 08.2013
  • + Expert Salesmanship: Provided exceptional customer service to a discerning clientele, effectively communicating product features and benefits.
  • + Inventory Management & Display: Maintained accurate inventory levels and created visually appealing department displays that showcased product effectively.

Education

Bachelor of Science - Interior Design

South Dakota State University
Brookings, SD

Skills

  • Calendar & Meeting Management
  • Project Management & Event Planning
  • Team-building & Employee Relations
  • Performance & Management Development
  • Company Culture Development
  • Diversity & Inclusion Initiatives
  • Business operations management
  • Financial administration
  • Business recordkeeping
  • Administrative support
  • Spreadsheet and database creation
  • Office management software

Certification

  • AIHR Academy to Innovate HR
  • HR Generalist Certificate Program
  • Completed 2023

Timeline

Business Office Manager

Ridges Surgery Center
08.2023 - Current

HR Generalist & Office Manager

Russak Dermatology Clinic
07.2017 - 06.2021

Skincare Specialist & Receptionist

Mario Badescu Skincare Salon
08.2013 - 07.2017

Sales Associate & Design Consultant

Gracious Home
07.2011 - 08.2013

Bachelor of Science - Interior Design

South Dakota State University

Additional Strengths

  • + Exceptional Communication
  • + Interpersonal Skills
  • + Problem-Solving & Decision-Making
  • + Proactive & Results-Oriented
  • + Adaptable & Collaborative

Softwares

  • Microsoft Office Suite
  • Dropbox
  • Teams
  • Drive
  • EMR softwares
  • Scheduling softwares

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Alexandra Angel