Alexandra Dulaney
Minneapolis
Summary
Diligent server/bartender with three years of solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and demonstrated great communication with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
6
6
years of professional experience
Work History
Server/Bartender Shift Manager
Geneva Bar & Grill
08.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Partner
Lonely Acres Bulldogs
01.2019 - 04.2024
- Provided outstanding service to all clients, promoting effective, and lasting business relationships.
- Leveraged technological tools for efficient case management, organization, and enhanced client communication.
- Oversaw day-to-day administrative operations ie. maintenance, care, animal husbandry.
Education
High School Diploma -
Ron Paul Curriculum
Austin, MN05-2022
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Professional appearance
- Cleanliness standards
- Safe food handling
- High volume dining
- Team collaboration
- Suggestive selling
- Point of sale operation/ Toast
Timeline
Server/Bartender Shift Manager
Geneva Bar & Grill
08.2022 - Current
Partner
Lonely Acres Bulldogs
01.2019 - 04.2024
High School Diploma -
Ron Paul Curriculum
Similar Profiles
Elan BondiElan Bondi
Chef at Smiths Bar & Restaurant, Shamrock Bar & Grill.Chef at Smiths Bar & Restaurant, Shamrock Bar & Grill.
Kwanghee Joseph KimKwanghee Joseph Kim
Chef at Tomodachi 2.0 brunch cafe & Izakaya bar, Waterfront View modern grill & wine barChef at Tomodachi 2.0 brunch cafe & Izakaya bar, Waterfront View modern grill & wine bar
Jesicca PagulayanJesicca Pagulayan
Restaurant Supervisor at JVs Grill and Garden Resort (Bar and Grill)Restaurant Supervisor at JVs Grill and Garden Resort (Bar and Grill)