Experienced with team leadership, operational management, and strategic planning. Ability to train and develop team of associates. Utilizes strong interpersonal and organizational skills to drive departmental success.
Overview
8
8
years of professional experience
Work History
Department Supervisor
The Home Depot
Woodbury, MN
04.2023 - Current
Lead and help develop teams of associates from 3-13
Given performance reviews for each associate and constructive criticism with every conversation
Given different metrics per week to meet relating to each department
Developed task lists every week for associates to follow and complete each shift
Created different competitions with the associates to help motivate meeting metrics each week and to help keep every associate involved and engaged
Lead a team of 7 associates for inventory prep, following and implementing a 3 week schedule and assigning each associate different tasks and responsibilities
Head Cashier
The Home Depot
Woodbury, MN
09.2022 - 04.2023
Trained and mentored new cashiers on company policies and customer service expectations
Taught employees fundamentals of register use and accurate checkout processes
Coordinated breaks for cashiers, ensuring proper coverage during business hours
Manage and troubleshoot POS systems
Merchandising Execution Team Associate
The Home Depot
Woodbury, MN
03.2021 - 09.2022
Clean, stock, and price merchandise within the store
Work with different vendors within The Home Depot and make sure their items being sold in the store were displayed correctly and fully stocked
Read and follow planograms to complete projects and resets within throughout the store
Beverage Cart Attendant
Eagle Valley Golf Course
Woodbury, MN
07.2020 - 09.2020
Operated beverage cart efficiently, managing inventory and restocking supplies as needed
Customer service, riding along the course preparing and serving beverages and snacks to the golfers
Also working in the club house, preparing food and beverages to the golfers on breaks or finishing up games
Swin Instructor
YMCA of Shoreview
Shoreview, MN
06.2019 - 08.2019
Taught ages 3-18 basic swimming techniques
Helped gain confidence in students being in the water for the first time with providing feedback on performance
Engaged with parents to communicate progress and address concerns related to their children's swimming experience
Restaurant Hostess
Crooked Pint Ale House
Maplewood, MN
06.2018 - 08.2018
Customer service, greeting customers as they walked into the doors of the restaurant
Helping servers deliver orders and clean tables
Answered phones, taking to-go orders and creating reservations for customers
Education
Bachelor of Science - Business Administration And Management
University of Wisconsin, River Falls
River Falls, WI
12-2021
No Degree - Business Administration And Management
University of Wisconsin, Superior
Superior, WI
Associate's Degree -
Dakota County Technical College
Rosemount, MN
05-2019
High School Diploma -
Roseville Area High School
Roseville, MN
06-2017
Skills
Can use different computer systems, restaurant and retail
Able to read and follow planograms to complete projects
Able to resolve customer issues and respond and react efficiently and effectively, to give customer satisfaction and a positive experience
Leadership skills, being able to lead a team of associates and help train and develop
Timeline
Department Supervisor
The Home Depot
04.2023 - Current
Head Cashier
The Home Depot
09.2022 - 04.2023
Merchandising Execution Team Associate
The Home Depot
03.2021 - 09.2022
Beverage Cart Attendant
Eagle Valley Golf Course
07.2020 - 09.2020
Swin Instructor
YMCA of Shoreview
06.2019 - 08.2019
Restaurant Hostess
Crooked Pint Ale House
06.2018 - 08.2018
Bachelor of Science - Business Administration And Management
University of Wisconsin, River Falls
No Degree - Business Administration And Management