Alexandra Miller
Bloomington
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
10
10
years of professional experience
Work History
Treatment Center Manager
OneTwelve Treatment Facility
Minnetonka
07.2025 - 12.2025
- Supervised intake processes for new patients, ensuring accurate documentation and assessments.
- Trained staff on facility procedures and patient interaction protocols to enhance service quality.
- Managed day-to-day operations of the center, including staffing, scheduling, budgeting, inventory control and customer service.
- Ensured compliance with company policies and procedures as well as local regulations regarding safety, health, security and labor laws.
- Established customer service standards for the center and monitored performance of staff against those standards.
- Collaborated with senior leadership teams on initiatives that would improve overall operations at the center.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Monitored stock levels at the center in order to determine when additional supplies or products should be ordered from vendors.
- Kept facility clean, safe, and well-organized to maximize productivity and provide professional impression to all patrons.
- Fostered an inclusive environment, promoting diversity and employee well-being.
- Managed center budget, including forecasting, expense tracking, and cost reduction strategies.
Special Education Paraprofessional
District 271
Bloomington
01.2023 - 08.2025
- Supported teachers in implementing individualized education plans for students.
- Assisted students with daily tasks, fostering independence and confidence.
- Monitored student behavior and provided guidance during classroom activities.
- Prepared materials and resources to enhance instructional delivery for lessons.
- Participated in training sessions to improve skills and knowledge in special education practices.
- Documented student observations to assist in evaluating educational strategies and support services.
- Provided one-on-one instruction to students who needed extra help with learning tasks.
- Implemented behavior management strategies designed by special education staff members.
- Offered emotional support during times of difficulty or crisis situations involving the student.
- Encouraged independent thinking, problem solving, and self-advocacy skills among students.
- Assisted with transitioning from one activity to another throughout the day as needed by the student.
- Monitored behavior of students in order to ensure a safe, positive learning environment.
Receptionist
Luther Infiniti Dealership
Bloomington
08.2021 - 07.2022
- Managed customer waiting area, ensuring cleanliness and comfort.
- Processed paperwork for vehicle sales and service transactions efficiently.
- Assisted with inventory management by tracking supplies and ordering materials.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Assisted with special projects assigned by management when required.
Process Assistant Associate
Amazon
Shakopee
08.2015 - 03.2020
- Managed inventory tracking and order fulfillment using company software systems.
- Collaborated with team members to streamline communication and task management.
- Maintained compliance with safety protocols and operational guidelines consistently.
- Supported onboarding of new employees through training sessions and mentorship.
- Coordinated arrivals and departures of semis assigned for Amazon deliveries. Ensured safely attached to doors on building as well as loaded packages. Repeated this task 10 times a day.
Education
Some College (No Degree) - Criminal Justice
Normandale Community College
Bloomington, MNSkills
- Conflict resolution
- Time management
- Patient intake procedures
- Compliance monitoring
- Adaptability and flexibility
Timeline
Treatment Center Manager
OneTwelve Treatment Facility
07.2025 - 12.2025
Special Education Paraprofessional
District 271
01.2023 - 08.2025
Receptionist
Luther Infiniti Dealership
08.2021 - 07.2022
Process Assistant Associate
Amazon
08.2015 - 03.2020
Some College (No Degree) - Criminal Justice
Normandale Community College