Alexandra Hill
Hastings,MN
Summary
Charismatic and creative professional with a proven track record in talent development, organizational effectiveness, and administrative leadership. Adept at designing and delivering engaging training programs, coordinating impactful events, and fostering inclusive workplace cultures. Seeking a dynamic role in Human Resources to drive employee growth and organizational success.
Overview
8
8
years of professional experience
Work History
Organizational Effectiveness and Training Coordinator
Bremer Bank
05.2023 - Current
- Designed and Facilitated onboarding and culture trainings for over 100 new hires across departments
- Coordinated employee recognition and engagement events for the People and Culture Team.
- Supported administrative operations, including scheduling reporting and internal communications
- Collaborated cross-functionally to enhance training materials and improve employee experience.
Consumer Banker
Bremer Bank
08.2022 - 05.2023
- Coordinated daily operations and multitasked across administrative and client-facing responsibilities
- Educated 50 clients on tools and services, demonstrating strong communication and presentation skills
- Maintained detailed records and documentation, ensuring compliance and organization
- Collaborated with cross-functional teams to resolve issues and streamline processes
- Prioritized tasks and managed time effectively in a fast-paced, deadline-driven environment
Customer Support Lead
Bremer Bank
03.2020 - 08.2022
- Acted as the first point of contact for clients, demonstrating professionalism and strong interpersonal communication
- Resolved customer inquiries efficiently, showcasing problem-solving and decision-making abilities
- Managed 60-80 forms of customer communication via phone, email, and internal systems with accuracy and discretion daily.
- Maintained detailed records and documentation, ensuring data integrity and confidentiality
- Coordinated with internal departments to streamline issue resolution and improve service delivery
- Prioritized and multitasked in a fast-paced environment, meeting deadlines and service standards
Teacher
Divine Mercy Catholic School
08.2017 - 03.2020
- Developed and delivered differentiated instruction aligned with Minnesota state standards.
- Fostered strong relationships with 20 students, parents, and staff to support academic and social growth.
- Led classroom management and curriculum planning with a focus on inclusivity and engagement.
Education
Bachelor of Science - Elementary Education
Saint Mary’s University of Minnesota
Winona, MN05.2017
Adult Learning Certification -
Association For Talent Development
03.2025
Skills
- Instructional Design
- Facilitation
- Virtual Training
- In-Person Training
- Curriculum Development
- Project Management
- Event Management
- Employee Engagement
- Recognition Events
- Catering Coordination
- Technical Proficiency
- Microsoft Office Suite
- Articulate Storyline
- Oracle PeopleSoft
- Interpersonal Strengths
- Emotional Intelligence
Timeline
Organizational Effectiveness and Training Coordinator
Bremer Bank
05.2023 - Current
Consumer Banker
Bremer Bank
08.2022 - 05.2023
Customer Support Lead
Bremer Bank
03.2020 - 08.2022
Teacher
Divine Mercy Catholic School
08.2017 - 03.2020
Bachelor of Science - Elementary Education
Saint Mary’s University of Minnesota
Adult Learning Certification -
Association For Talent Development
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