Alexandra Tchida

Lead front desk administrator. Fluent in dental software, patient electronic health records, and HIPAA and infection control policies. Provide financial and insurance assistance as well as facilitating patient calls and scheduling based on individual needs. Oversee inventory management and train new hires. Responsible for all patient registration.

Responsible for taking incoming emergency or non-emergent 911 calls and routing them when necessary to dispatch or emergency medical services. Trained to stay calm under pressure and to have the ability to work 12-16 hour workdays. Maintain accurate records at a proficient speed to ensure timely responses. Use operating equipment such as radio, phone, and computer systems. Direct communication with law enforcement officers. I participated in officer ride-alongs and witnessed emergency responses in real time.