Alexandria Lucas
New Brighton
Summary
Reliable and compassionate professional with experience in team leadership, customer service, daily operations, and patient care support. Skilled in supervising staff, handling fast-paced environments, assisting individuals with daily living needs, and maintaining safety and quality standards. Known for strong communication, problem-solving, and the ability to stay calm under pressure.
Overview
9
9
years of professional experience
Work History
Shift Manager
Pizza Hut
Alma Ga
03.2017 - 12.2021
- Trained team members on efficient workflow practices and operational procedures.
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Managed inventory control processes, reducing waste and optimizing stock levels.
PCA
Heart Of Compassion
Jesup, GA
12.2021 - 04.2023
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Administered medication under supervision, maintaining compliance with healthcare protocols.
- Documented patient progress accurately in care plans, enhancing communication among team members.
REMOTE WORK FROM HOME
MCI Telecommunications
Savannah Ga
02.2022 - 09.2023
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Sandwich Artist
SUBWAY®Restaurants
Saint PAUL Mn
07.2025 - Current
- Crafted customized sandwiches based on customer preferences to enhance satisfaction.
- Maintained cleanliness and organization of workstations to ensure compliance with food safety standards.
- Assisted in training new team members on sandwich preparation techniques and operational procedures.
- Collaborated with team members to streamline service processes, reducing wait times for customers.
PCA
Home Instead
SAINT PAUL MN
11.2025 - Current
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Improved patient comfort by providing compassionate and attentive care.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
Education
GED -
Coastal Pines Technical College
Waycross, GA07-2014
Skills
- Team supervision and staff support
- Customer service
- Scheduling and shift coordination
- Cash handling and register operations
- Conflict resolution
- Training new employees
- Patient care assistance
- Vital signs and basic health monitoring
- Mobility and transfer assistance
- Personal hygiene and daily living support
- Safety and sanitation procedures
- Documentation and reporting
Timeline
PCA
Home Instead
11.2025 - Current
Sandwich Artist
SUBWAY®Restaurants
07.2025 - Current
REMOTE WORK FROM HOME
MCI Telecommunications
02.2022 - 09.2023
PCA
Heart Of Compassion
12.2021 - 04.2023
Shift Manager
Pizza Hut
03.2017 - 12.2021
GED -
Coastal Pines Technical College