Alexis Farber
Saint Cloud
Summary
Dynamic Shift Supervisor at Starbucks with a proven track record in employee training and operations management.
As management professional, highly skilled in overseeing daily operations and ensuring seamless shift transitions. Committed to continuous improvement and workplace safety, I drive results through effective staff development. Possesses strong focus on team collaboration and achieving results, reliably adapting to changing needs. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Starbucks
05.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Helped store management meet standards of service and quality in daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Barista
Target
10.2020 - 06.2021
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Crew Member
Dominos Pizza Inc.
03.2019 - 01.2021
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
Education
No Degree - Business- Sustainability
Arizona State University
Tempe, AZSkills
- Cash handling
- Employee training
- Continuous improvement
- Workplace safety
- Staff management
- Staff development
- Operations management
- Inventory management
Timeline
Shift Supervisor
Starbucks
05.2021 - Current
Barista
Target
10.2020 - 06.2021
Crew Member
Dominos Pizza Inc.
03.2019 - 01.2021
No Degree - Business- Sustainability
Arizona State University
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