Ali Alhamdani
Minneapolis
Summary
Dedicated driver with expertise in vehicle inspection, route navigation, and customer delivery. Committed to safety and timely service, ensuring exceptional customer satisfaction in all weather conditions.
Proficient delivery driver experienced in managing schedules and navigating routes using GPS technology. Recognized for adhering to safety protocols and delivering goods efficiently while providing excellent customer service.
Detail-oriented delivery driver with a strong focus on safety and timeliness. Known for effective communication with customers and dispatch, contributing to improved delivery efficiency and customer satisfaction.
Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Overview
6
6
years of professional experience
2006
2006
years of post-secondary education
Work History
Self-employed driver delivered
Gig’s job
Minneapolis
12.2024 - Current
- Operated vehicles to transport goods to various locations.
- Followed safety protocols during loading and unloading procedures.
- Maintained vehicle cleanliness and performed routine inspections.
- Communicated effectively with dispatch regarding route changes.
- Managed delivery schedules to ensure timely arrivals.
- Assisted in navigating routes using GPS technology.
- Collaborated with team members to enhance delivery efficiency.
- Reported vehicle maintenance issues promptly to management.
- Delivered goods and services to customers on time and in excellent condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Documented daily mileage, gas, and other data.
- Adhered to company policies and procedures related to safety and security standards.
- Delivered packages to customers in a timely and efficient manner.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Secured merchandise, avoiding damage during transportation.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Assisted with loading and unloading freight when necessary.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Drove trucks to and from job sites to deliver supplies.
- Saved fuel by leveraging GPS to identify faster routes.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
- Managed time efficiently when making multiple stops along designated routes.
- Adhered to traffic laws and regulations to prevent accidents.
- Reported any vehicle malfunctions or accidents immediately to management.
- Communicated effectively with dispatch and customers to provide status updates.
- Kept accurate records of deliveries and customer signatures.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Followed routes assigned by dispatchers to meet delivery objectives.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
Delivery Driver
Flash delivery
Minneapolis
03.2022 - 12.2024
- Delivered packages efficiently across designated routes in a timely manner.
- Maintained vehicle cleanliness and performed routine safety checks before each shift.
- Communicated effectively with customers regarding delivery schedules and concerns.
- Assisted in loading and unloading shipments at the distribution center.
- Followed traffic laws and company policies to ensure safe driving practices.
- Recorded delivery details using handheld devices for tracking purposes.
- Resolved customer inquiries related to deliveries promptly and professionally.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Handled merchandise in accordance with product handling standards.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Manger & cashier
Super more value
Minneapolis
03.2020 - 03.2023
- Managed daily operations to ensure efficient store performance and customer satisfaction.
- Supervised staff activities, providing guidance and support for team development.
- Coordinated inventory management processes to maintain optimal stock levels.
- Implemented training programs for new employees to enhance service quality.
- Developed promotional strategies to increase product visibility and sales.
- Analyzed customer feedback to improve service delivery and store layout.
- Oversaw compliance with safety regulations and company policies throughout the store.
- Facilitated communication between departments to streamline operations and enhance teamwork.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Recruited and hired qualified candidates to fill open positions.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Education
Roosevelt High Highly School
Sioux Falls, SDSome College (No Degree) - Civil Engineering
Normandale Community College
Minneapolis, MNSkills
- Vehicle inspection
- Route navigation
- Load securing
- Customer delivery
- I have worked a lot of different types of jobs such as hospital, restaurant, grocery stores, and warehouses Also, lot of delivering and driving more than 10 years I’m hard working man and I don’t mind to work any condition inside or outside
- I had my own company/delivery from 2022 to 2024 and I was delivering across the country also Canada and I saw all type of weathers conditions
- In 2015 to 2017 I drove off a school bus with American transportation
Languages
Arabic
Professional
Affiliations
- Soccer
- Runners
- Tennis
- Volleyball
- Swimming
- Fishing
Timeline
Self-employed driver delivered
Gig’s job
12.2024 - Current
Delivery Driver
Flash delivery
03.2022 - 12.2024
Manger & cashier
Super more value
03.2020 - 03.2023
Roosevelt High Highly School
Some College (No Degree) - Civil Engineering
Normandale Community College