ALI ALI
Eden Prairie
Summary
Dynamic mental health professional with a proven track record at Independent Healthcare Resources, LLC, excelling in crisis intervention and program compliance. Spearheaded initiatives that enhanced client engagement by 25% while fostering a collaborative team environment. Adept at policy development and passionate about client advocacy, driving impactful outcomes in diverse settings.
Overview
15
15
years of professional experience
1
1
Certification
Work History
ARMHS SUPERVISOR
Independent Healthcare Resources, LLC.
03.2019 - Current
- Led and mentored a team of 10+ ARMHS practitioners, conducting regular performance reviews and fostering a collaborative, high-performance culture.
- Directed all aspects of program compliance, successfully passing all state and federal audits during tenure.
- Innovated and delivered comprehensive ethics and professional development training, resulting in a 15% reduction in staff turnover.
- Spearheaded the development of new client-centered rehabilitation plans, improving client engagement scores by 25%.
- Provided clinical and administrative supervision to a multidisciplinary team of 10+ ARMHS practitioners, including ongoing coaching, corrective guidance, and formal performance evaluations in accordance with Minnesota DHS 245I supervision standards.
- Oversaw program compliance and quality assurance for Adult Rehabilitative Mental Health Services (ARMHS), ensuring adherence to DHS 245I statutes, documentation standards, service delivery requirements, and billing regulations; successfully maintained a 100% pass rate on all state and federal audits.
- Reviewed and approved Diagnostic Assessments, Functional Assessments, Individual Treatment Plans (ITPs), and progress notes, ensuring clinical accuracy, person-centered language, and compliance with medical necessity and rehabilitation criteria.
- Led the development, implementation, and ongoing revision of ARMHS policies and procedures, including documentation standards, scope of practice, supervision protocols, and crisis response procedures.
- Designed and delivered ethics, cultural responsiveness, and professional development trainings for staff, strengthening clinical competence and regulatory knowledge and contributing to a 15% reduction in staff turnover.
- Provided case consultation and clinical guidance to practitioners on complex client presentations, including co-occurring disorders, trauma, housing instability, and involvement with corrections or inpatient systems.
- Spearheaded the creation and implementation of client-centered rehabilitation goals and measurable objectives, resulting in a 25% improvement in client engagement, consistency of participation, and treatment adherence.
- Monitored service utilization, productivity, and service authorization timelines, proactively addressing gaps to ensure continuity of care and prevent service disruptions.
- Collaborated with executive leadership and external partners to support program growth, staff onboarding, credential verification, and compliance readiness.
- Served as a key point of contact during licensing reviews, audits, and corrective action planning, ensuring timely responses and sustained compliance outcomes.
INTEGRATION AND EQUITY LIAISON
Mounds View Public Schools
02.2015 - 03.2019
- Designed and delivered district-wide cultural competency and equity trainings, reaching over 300 students and staff to support inclusive and culturally responsive school environments.
- Served as the primary liaison between schools, families, and community partners, with a focus on historically underserved and multilingual populations.
- Facilitated culturally responsive communication between schools and families, including coordination of interpretation and translation services to ensure equitable access to information.
- Strengthened family engagement and leadership by supporting participation in school processes, advocacy efforts, and decision-making opportunities.
- Developed and maintained strategic partnerships with community-based organizations to provide wraparound academic, behavioral, and social supports for students and families.
- Analyzed student achievement and outcome data to identify equity gaps and inform targeted interventions, contributing to a 10% increase in graduation rates among underrepresented students.
- Collaborated with administrators, teachers, and support staff to identify and reduce systemic and institutional barriers impacting student access, engagement, and academic success.
- Coordinated and facilitated IEP and 504 plan meetings, ensuring students received appropriate accommodations and services in compliance with educational regulations.
- Supported student belonging, inclusion, and academic success by addressing cultural, linguistic, and access-related needs that affect educational outcomes.
- Provided data-informed insights and recommendations to district leadership to advance equity, integration, and continuous improvement initiatives.
TARGETED MENTAL HEALTH CASE MANAGER
Mental Health Resources
07.2013 - 02.2015
- Managed a complex caseload of 30+ adult clients with SPMI, conducting comprehensive psychosocial assessments and developing person-centered treatment plans.
- Provided 24/7 crisis intervention services, successfully de-escalating high-risk situations and reducing hospital admission rates by 20%.
- Coordinated with a network of community providers, including housing, vocational, and medical services, to ensure holistic client care.
- Maintained meticulous and confidential client records in compliance with HIPAA and agency standards.
- Provided direct services to adults with Serious and Persistent Mental Illness (SPMI) and co-occurring chemical dependency and/or physical health conditions, supporting access to necessary medical, social, educational, vocational, and community-based services to promote recovery.
- Delivered rehabilitative and supportive interventions designed to stabilize mental health symptoms, reduce functional impairment, and support ongoing recovery.
- Assisted clients in preventing hospitalization by providing consistent support, early intervention, and skill development focused on symptom management and crisis prevention.
- Completed Functional Assessments and collaborated with clients to develop Individual Community Support Plans tailored to their strengths, needs, and recovery goals.
- Developed goal-oriented service plans for clients with criminal justice involvement, supporting access to community resources including stable housing, employment services, expungement assistance, and vocational supports.
EMPLOYMENT TRAINING ADVISOR
JobWorks Inc
04.2011 - 06.2013
- Managed a high-volume caseload of 230+ refugee and mainstream TANF/CalWORKS clients, consistently meeting or exceeding Welfare-to-Work and Public Consulting Group performance metrics related to engagement, employment, and self-sufficiency.
- Provided comprehensive case management services supporting clients’ adaptation to life in the U.S., including access to healthcare, mental health services, housing, transportation, childcare, education, financial literacy, and immigration-related resources.
- Conducted employment, education, and barrier assessments and developed individualized employment and self-sufficiency plans aligned with client strengths and career goals.
- Designed and facilitated culturally responsive workshops on job readiness, financial literacy, U.S. workplace culture, and workforce expectations.
- Delivered individual and group employment and academic counseling, supporting clients in both short-term job placement and long-term career advancement.
- Supported community college enrollment for vocational, associate, and transfer pathways; assisted with financial aid applications, course registration, and academic progress monitoring.
- Built and maintained employer partnerships to create job pipelines and placement opportunities for program participants.
- Utilized CalWIN and web-based case management systems to document services, approve supportive services, track outcomes, and ensure compliance with county and state regulations.
- Monitored program data and trends to ensure contract compliance, identify performance gaps, and support continuous improvement.
- Maintained professional competence through ongoing training, conferences, and professional development activities.
Education
Master of Arts - Social Work,LGSW
Western New Mexico University
Silver City, NM01.2024
Master of Arts - Educational Leadership
St. Mary's University
MN01.2016
Bachelor of Arts - Economics
San Diego State University
San Diego, CA01.2010
Skills
- Crisis intervention
- Program compliance
- Policy development
- Case management
- Psychosocial assessment
- Treatment planning
- Trauma-informed care
- Group facilitation
- Client advocacy
- Motivational interviewing
- Conflict resolution
- Co-occurring disorders management
- Court systems navigation
- Harm reduction strategies
- Community resource linkage
- PC and Mac proficiency
- Microsoft Office Suite expertise
- Procentive EMR usage
Certification
Licensed Graduate Social Worker (LGSW)
• Enhanced Illness Management & Recovery Foundations - University of Minnesota
• National Conflict Resolution Center (NCRC) Certified
• TEFL (Teaching English as a Foreign Language) Certified
• Enhanced Illness Management & Recovery Foundations - University of Minnesota
• National Conflict Resolution Center (NCRC) Certified
• TEFL (Teaching English as a Foreign Language) Certified
Languages
Fluent in Somali and English
Timeline
ARMHS SUPERVISOR
Independent Healthcare Resources, LLC.
03.2019 - Current
INTEGRATION AND EQUITY LIAISON
Mounds View Public Schools
02.2015 - 03.2019
TARGETED MENTAL HEALTH CASE MANAGER
Mental Health Resources
07.2013 - 02.2015
EMPLOYMENT TRAINING ADVISOR
JobWorks Inc
04.2011 - 06.2013
Master of Arts - Social Work,LGSW
Western New Mexico University
Master of Arts - Educational Leadership
St. Mary's University
Bachelor of Arts - Economics
San Diego State University