Summary
Overview
Work History
Education
Skills
Timeline
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Alia Muhammad

Minneapolis

Summary

I am an enthusiastic and positive team member who enjoys working with others. I love being busy and on my feet. I am passionate about providing top-notch customer service. I have a background in handling diverse customer inquiries, resolving complaints, and promoting company products, all with a focus on enhancing client satisfaction.

Overview

2
2
years of professional experience

Work History

Customer Service Team Member

Micheals Craft Store
New Lenox
08.2023 - 08.2025
  • Assisted customers in locating craft supplies and products throughout the store.
  • Responded to customer inquiries via phone and in-person with professionalism.
  • Processed transactions accurately at the cash register during peak hours.
  • Handled customer complaints with empathy and provided effective resolutions quickly.
  • Greeted customers and provided prompt, courteous service.

Summer Camp Assistant

National Hook-up Of Black Women,Inc.Joliet Chapter
Joliet
06.2023 - 07.2025
  • Supported staff in maintaining a safe and engaging camp environment.
  • Facilitated group games and projects to promote teamwork and collaboration.
  • Helped distribute materials and supplies for various camp programs.
  • Engaged campers in creative games and sports-related activities to encourage participation and healthy competition.
  • Provided support to camp counselors in the supervision of campers.
  • Assisted with meal preparation and clean up during lunchtime.

Education

Some College (No Degree) -

Minneapolis College of Art And Design
Minneapolis, MN

Skills

  • Effective communication
  • Team building
  • Customer service
  • Conflict resolution
  • Time management
  • Customer inquiries
  • Cash handling
  • Retail sales customer service
  • Store maintenance

Timeline

Customer Service Team Member

Micheals Craft Store
08.2023 - 08.2025

Summer Camp Assistant

National Hook-up Of Black Women,Inc.Joliet Chapter
06.2023 - 07.2025

Some College (No Degree) -

Minneapolis College of Art And Design
Alia Muhammad