Alia Muhammad
Minneapolis
Summary
I am an enthusiastic and positive team member who enjoys working with others. I love being busy and on my feet. I am passionate about providing top-notch customer service. I have a background in handling diverse customer inquiries, resolving complaints, and promoting company products, all with a focus on enhancing client satisfaction.
Overview
2
2
years of professional experience
Work History
Customer Service Team Member
Micheals Craft Store
New Lenox
08.2023 - 08.2025
- Assisted customers in locating craft supplies and products throughout the store.
- Responded to customer inquiries via phone and in-person with professionalism.
- Processed transactions accurately at the cash register during peak hours.
- Handled customer complaints with empathy and provided effective resolutions quickly.
- Greeted customers and provided prompt, courteous service.
Summer Camp Assistant
National Hook-up Of Black Women,Inc.Joliet Chapter
Joliet
06.2023 - 07.2025
- Supported staff in maintaining a safe and engaging camp environment.
- Facilitated group games and projects to promote teamwork and collaboration.
- Helped distribute materials and supplies for various camp programs.
- Engaged campers in creative games and sports-related activities to encourage participation and healthy competition.
- Provided support to camp counselors in the supervision of campers.
- Assisted with meal preparation and clean up during lunchtime.
Education
Some College (No Degree) -
Minneapolis College of Art And Design
Minneapolis, MNSkills
- Effective communication
- Team building
- Customer service
- Conflict resolution
- Time management
- Customer inquiries
- Cash handling
- Retail sales customer service
- Store maintenance
Timeline
Customer Service Team Member
Micheals Craft Store
08.2023 - 08.2025
Summer Camp Assistant
National Hook-up Of Black Women,Inc.Joliet Chapter
06.2023 - 07.2025
Some College (No Degree) -
Minneapolis College of Art And Design
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