ALICEA GARCIA
Saint Paul
Summary
Friendly and reliable customer service professional with over 5 years of experience in retail, food service, and hospitality environments. Strong work ethic, quick learner, and passionate about helping customers feel welcome and satisfied.
Overview
10
10
years of professional experience
Work History
Homemaker
Caring Professionals Homecare
Saint Paul
12.2025 - Current
- Completed day-to-day duties accurately and efficiently
- Assisted patients with various life activities including but not limited to: bathing, dressing, cleaning , tidying.
- Practice patience and compassion even in the most challenging of situations
- Assisted families with daily living activities and personal care tasks.
- Provided companionship and emotional support to enhance client well-being.
- Coordinated transportation and errands for clients as needed.
Barista / Customer Service Associate
People's Organic
08.2024 - 03.2025
- Prepared beverages while ensuring fast, friendly service.
- Maintained a clean workspace and handled cash transactions.
- Assisted in training new hires.
Sales Associate
Wink World
11.2023 - 06.2024
- Greeted guests and explained exhibits.
- Handled opening/closing duties and customer support.
- Resolved customer concerns and promoted sales.
Shift Lead
Auntie Anne's
10.2021 - 06.2024
- Oversaw operations, scheduling, and inventory.
- Trained employees and maintained service standards.
- Resolved customer and staff issues.
Customer Service Representative
Alclear
05.2016 - 08.2021
- Assisted travelers and supported enrollment processes.
- Handled biometric data securely.
- Built customer relationships and improved experience.
Education
Associate of Arts - Liberal Arts
North Hennepin Community College
High School Diploma -
Johnson Senior High School
Skills
- Customer Service & Hospitality
- Cash Handling & POS
- Conflict Resolution
- Multitasking
- Sales & Upselling
- Teamwork & Communication
- Customer relations
- Dependable and responsible
Timeline
Homemaker
Caring Professionals Homecare
12.2025 - Current
Barista / Customer Service Associate
People's Organic
08.2024 - 03.2025
Sales Associate
Wink World
11.2023 - 06.2024
Shift Lead
Auntie Anne's
10.2021 - 06.2024
Customer Service Representative
Alclear
05.2016 - 08.2021
Associate of Arts - Liberal Arts
North Hennepin Community College
High School Diploma -
Johnson Senior High School