Alicia Jay
Crookston
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
17
17
years of professional experience
Work History
CTC III
Polk County Public Health
Crookston, MN
05.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
Paraprofessional
Crookston High School
Crookston, MN
08.2019 - Current
- Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
- Conducted special assessments and tutoring sessions to support individual student needs.
- Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
- Supported students in developing strategies for individual needs and classroom group dynamics.
- Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
- Physically and verbally interacted with students to engage individuals and groups throughout day.
- Promoted student learning by providing individualized and small group support to reinforce classroom topics.
- Applied positive reinforcement for performance to redirect negative behaviors.
- Communicated effectively with educators from various grade levels.
- Maintained focused, inclusive and supportive learning environments.
- Supplied one-on-one attention to each student while maintaining overall focus on entire group.
- Provided feedback on individual actions, behaviors and verbal responses.
- Administered minor first aid to injured students.
- Conducted small group and individual classroom activities based on differentiated learning needs.
- Encouraged students to be understanding of and helpful to others.
PCA
Polk County Developmental Achievement Center
Crookston, MN
08.2022 - 04.2023
- Provided individualized support to clients, enhancing daily living skills and promoting independence.
- Assisted in developing personalized care plans tailored to client needs and preferences.
- Facilitated recreational activities, fostering social interaction and engagement among clients.
Paint Prepper
New Flyer
Crookston, MN
04.2016 - 03.2018
- Prepared surfaces by removing imperfections, applying rust-resistant undercoats and sealing seams.
- Handled and disposed of hazardous waste carefully to minimize harm to personnel or environmental habitats.
- Readied vehicles for painting by removing accessories and masking surfaces with tape or paper to protect from paint.
- Sanded and sealed completed finishes according to precise specifications.
- Primed vehicle repairs to improve adhesions of new paint coats.
- Reviewed blueprints, drawings and other specifications to fully understand project expectations.
- Followed industry standards and manufacturer instructions to calibrate measurement tools.
CNA
Villa St.Vincent
Crookston, MN
10.2015 - 04.2016
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Attended to patients, continuously checking on needs and maintaining high standards of patient care.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Documented patient intake and dietary requirements and assisted with feeding.
- Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Carpet And Upholstery
Lunds Boats
New York Mills, MN
04.2015 - 09.2015
- Measured, cut and trimmed carpet to fit specific places and work around room features.
- Took care to protect furniture and surfaces from dust and debris with clothes and tape.
- Installed carpet and flooring such as laminate and tile for boat customers.
- Prepared surfaces, applied adhesives and corrected installation problems, promoting complete customer satisfaction.
Housekeeping Attendant
Perham Health
Perham, MN
03.2015 - 09.2015
- Informed supervisor when supplies were low.
- Delivered special request items such as cribs to guest rooms.
- Replenished guest supplies and amenities.
- Organized supplies for efficient use based on expected customer needs.
- Collected trash from receptacles and surfaces, discreetly removing items for disposal.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Cleaned and dusted cobwebs on light fixtures, baseboards and window sills.
- Provided deep cleaning services for areas in need of additional sanitation.
- Safely used equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
- Cleaned, sanitized and restocked bathrooms everyday to keep facilities fresh.
- Cleaned exterior surfaces of lighting fixtures, including glass and plastic enclosures to remove dust, cobwebs and dirt.
- Interacted pleasantly with clients and patrons when performing daily duties.
- Moved beds, sofas and [Type] furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
Bagger Operator
Barrel O Fun
Perham, MN
01.2009 - 04.2015
- Oversaw manual and automated packaging activities.
- Resolved equipment issues and malfunctions by troubleshooting to find causes of problems and complete mechanical repairs.
- Secured finished packaged items for shipment by hand tying, sewing, gluing, stapling or attaching fasteners to boxes.
- Maintained optimal production schedules by safely and quickly operating packaging machinery of various types and at various stages of production lines.
- Adjusted machine components, machine tensions, and machine pressure according to size and processing angle of product.
- Cleaned and removed damaged or otherwise inferior materials from supplies to prepare raw products for processing.
- Applied labels and transferred products to final shipping area with smooth and consistent flow focused on synchronizing operations and meeting timetables.
- Completed paperwork and minor administrative tasks, to keep operations compliant and efficient.
- Removed finished products from machines and separated rejected items based on standard grading qualifications.
- Stacked and transported all overstock to storage areas.
- Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely.
Education
Diploma -
Crookston High School
Crookston, MNGenerals - undefined
Anoka Ramsey Community College
Coon Rapids, MNSkills
- Written and oral communication
- CPR certification
- Customer service
- Client service
- Critical thinking
- Clear communication
- Data entry
- Friendly, positive attitude
- Time management
- Computer skills
Timeline
CTC III
Polk County Public Health
05.2023 - Current
PCA
Polk County Developmental Achievement Center
08.2022 - 04.2023
Paraprofessional
Crookston High School
08.2019 - Current
Paint Prepper
New Flyer
04.2016 - 03.2018
CNA
Villa St.Vincent
10.2015 - 04.2016
Carpet And Upholstery
Lunds Boats
04.2015 - 09.2015
Housekeeping Attendant
Perham Health
03.2015 - 09.2015
Bagger Operator
Barrel O Fun
01.2009 - 04.2015
Generals - undefined
Anoka Ramsey Community College
Diploma -
Crookston High School