Alicia Webster
Minneapolis,MN
Summary
Hard working and enthusiastic, with 5+ years in fast paced service industry looking to transfer my skills into a corporate environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager on Duty (MOD)
Bald Man Brewing Company
Eagan, MN
09.2022 - Current
- Providing excellent service to our customers
- Ensured a clean and welcoming taproom
- Working in a fast paced environment
- Managed a team of staff
- Created lasting relationships with customers
Beertender
Thesis beer project
Rochester, MN
08.2023 - 10.2024
- Proving excellent customer service
- Maintaining a clean and well run taproom
Universal Banker
Riverland Bank
Minneapolis, MN
10.2022 - 06.2023
- Responsible for assisting customers in person and over the phone.
- Providing services from basic withdrawals and deposits to opening new accounts.
- Providing excellent customer service.
- Processing large amounts of cash.
Barista
Spyhouse
Minneapolis, MN
05.2021 - 01.2023
- Working in a fast paced customer service environment.
- Maintaining a clean and welcoming cafe.
- Creating a fun atmosphere that keeps customers coming back.
Shift Supervisor
Caribou Coffee
Saint Louis Park, MN
03.2020 - 04.2021
- Ensuring a clean and welcoming store
- Overseeing the work of employees
- Preforming cash deposits
- Providing excellent customer service
Cash Office Associate
Sea Life Minnesota
Bloomington, MN
06.2018 - 06.2020
- Preparing daily cash/check deposits
- Verifying cash drawers
- Finding drawer o/s
- Filing and completing daily spreadsheets.
- Assisting in accounts receivable task.
- Assisting the duty manager with tasks when needed.
Teller
Town and country credit union
Fargo, ND
03.2017 - 06.2018
- Performing deposits, withdrawals, transfers, check cashing, coin processing, loan or Visa payments.
- Providing transaction and services over the phone
- Maintain a high level of professionalism while working under pressure
- Creating lasting customer relationships while providing excellent service
- Computer skills including excel, 10 key, power point, word
Cash control Supervisor
Valleyfair Amusement Park
04.2014 - 10.2016
- Train a staff of 16 team members in proper cash handling procedures.
- Prepare bank deposits daily and accurately complete paperwork.
- Scan and deposit checks online.
- Lead cash control team in daily operations.
- Handling petty cash for Valleyfair managers.
- Making data and journal entries.
- Maintain a high degree of confidentiality of paperwork and information.
Education
High school -
Burnsville Senior High School
Skills
- Bartending
- Microsoft Word
- Supervising experience
- Microsoft Office
- Microsoft Excel
- Accounts receivable
- Data entry
- Cash handling (10 years)
- Customer service
- Craft beer experience
- Organizational skills
Certification
ServSafe
Timeline
Beertender
Thesis beer project
08.2023 - 10.2024
Universal Banker
Riverland Bank
10.2022 - 06.2023
Manager on Duty (MOD)
Bald Man Brewing Company
09.2022 - Current
Barista
Spyhouse
05.2021 - 01.2023
Shift Supervisor
Caribou Coffee
03.2020 - 04.2021
Cash Office Associate
Sea Life Minnesota
06.2018 - 06.2020
Teller
Town and country credit union
03.2017 - 06.2018
Cash control Supervisor
Valleyfair Amusement Park
04.2014 - 10.2016
High school -
Burnsville Senior High School