Summary
Overview
Work History
Education
Education Specifics
Timeline
Generic

Alicia Crain-Flor

Big Lake

Summary

Driven professional offering over 10 years' experience in accounting, administrative, management business settings. Consistently maintained seamless business operations most recently including Accounts Receivable Specialist for a multimillion dollar contractor company, Sonus Interiors, Inc.

Overview

10
10
years of professional experience

Work History

Accounts Receivable Specialist

Sonus Interiors, Inc.
Spring Lake Park
12.2022 - Current
  • Generated weekly aging reports used to identify delinquent accounts requiring follow-up action.
  • Processed payments, refunds and adjustments to customer accounts.
  • Managed the filing of liens for delinquent accounts in accordance with state laws.
  • Managed the timely filing of all state and local tax returns related to sales and use taxes on a monthly, quarterly and yearly basis.
  • Maintained accurate and up-to-date inventory records by entering pick tickets.
  • Oversaw subcontract administration and managed lien waivers from customers and vendors to maintain compliance.
  • All business management is done through Sage 300 Software.

Scheduling Manager

Park Dental
Albertville
11.2019 - 12.2022
  • Manage dental practices in Big Lake, Elk River and Albertville.
  • Daily duties include scheduling patients, processing insurance claims, and processing preauthorizations for treatment.
  • Work Aging, Unallocated, and Collection reports weekly to make sure insurance claims are processed in a timely manner and patient account ledgers are balanced.
  • Manage office operations in a collaborative manner with departments ranging from clinical, accounting, claim denials, and regional management.

Office Administrator

Marketplace Events
Edina
07.2019 - 11.2019
  • The direct contact for customers through phone and email.
  • Handled all purchase orders, invoicing, payments, and collections for events.
  • Processed all office invoices to Accounts Payable, expense reports weekly.
  • Filed all bills into cost trackers and cross-referenced P&L's monthly.

Assistant Manager & Lead Manager

European Wax Center
Coon Rapids/Eagan
05.2015 - 07.2019
  • Ran daily operations, managing associates, and training, inventory, payroll, and scheduling.
  • Managed business metrics to make sure goals are met for individual associates and the company as a whole.
  • Continuously delivered excellent and consistent customer service by educating customers, and handling customer issues promptly.

Education

Bachelor of Science - Retail Merchandising

University of Minnesota Twin Cities

Education Specifics

  • Completed Bachelors of Science degree in Retail Merchandising with an Apparel/Textile Emphasis in 3 1/2 years, while working full time in a management role.
  • Apparel/Textile Emphasis required additional coursework in the UMN College of Design including; Textile & Softlines Analysis, Product Development, Visual Merchandising and Retail Buying.
  • Completed extensive business coursework through the UMN Carlson School of Management including; Accounting, Management, Marketing, Economics, and Human Resource Management.

Timeline

Accounts Receivable Specialist

Sonus Interiors, Inc.
12.2022 - Current

Scheduling Manager

Park Dental
11.2019 - 12.2022

Office Administrator

Marketplace Events
07.2019 - 11.2019

Assistant Manager & Lead Manager

European Wax Center
05.2015 - 07.2019

Bachelor of Science - Retail Merchandising

University of Minnesota Twin Cities

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Alicia Crain-Flor