Alijah Townsend
Saint Paul
Summary
Highly motivated professional experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Tareen Dermatology
Maplewood
12.2023 - 09.2024
- Greeted patients warmly and guided them through check-in procedures.
- Managed appointment scheduling using electronic health record systems.
- Answered phone calls and directed inquiries to appropriate staff members.
- Maintained organized front desk area and ensured cleanliness.
- Assisted patients with insurance verification and paperwork completion.
- Collaborated with medical staff to streamline patient flow and service delivery.
- Provided information about dermatology services and treatment options to patients.
Fragrance Sales Associate
Macy's
Maplewood
08.2023 - 12.2023
- Assisted customers in selecting fragrances based on personal preferences.
- Maintained product displays to ensure an attractive shopping environment.
- Educated customers about fragrance notes and application techniques.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals.
- Greeted customers and provided customer service.
Sales Associate
Nectar Bath Treats
Bloomington
03.2022 - 05.2022
- Assisted customers in selecting products to enhance their bath experience.
- Maintained product displays to ensure a visually appealing shopping environment.
- Processed transactions accurately and efficiently at the cash register.
- Educated customers about ingredient benefits and product usage techniques.
- Managed inventory by restocking shelves and organizing backroom supplies.
Education
High School Diploma -
Community of Peace Academy
Saint Paul, MN06-2021
Skills
- Appointment scheduling
- Customer service
- Electronic health records
- Product knowledge
- Sales techniques
- Inventory management
- Effective communication
- Conflict resolution
- Filing and sorting
Timeline
Front Desk Receptionist
Tareen Dermatology
12.2023 - 09.2024
Fragrance Sales Associate
Macy's
08.2023 - 12.2023
Sales Associate
Nectar Bath Treats
03.2022 - 05.2022
High School Diploma -
Community of Peace Academy