Alijah Townsend
Saint Paul
Summary
I am a detail-oriented individual with exceptional hardworking and passionate job seeker with strong organizational in managing multi-line phone systems, scheduling, and maintaining a welcoming environment, poised to enhance front desk efficiency and client satisfaction, skills eager to secure entry-level Front Desk Receptionist position.ptionist position.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Front Desk Receptionist
Boden Maplewood
Maplewood, MN
04.2026 - Current
- Greeted patients warmly and guided them through check-in procedures.
- Coordinated appointment scheduling with electronic health record systems to optimize patient flow.
- Answered phone calls and directed inquiries to appropriate staff members.
- Maintained organized front desk area and ensured cleanliness.
- Completed all tasks in compliance with company policies and procedures.
Dietary Server
Boden Maplewood
Maplewood, MN
06.2023 - Current
- Delivered high-quality meal service to residents, ensuring dietary needs were met.
- Collaborated with kitchen staff to coordinate meal preparation and presentation.
- Maintained cleanliness and organization of dining areas, enhancing overall resident experience.
- Assisted in managing food inventory and supplies, reducing waste through efficient practices.
- Trained new team members on service protocols and dietary guidelines, promoting consistency.
- Expedited meal delivery by efficiently organizing tray assembly lines for breakfast, lunch, and dinner services.
- Provided compassionate care for elderly residents while assisting them during mealtimes, fostering a supportive atmosphere.
Beauty Advisor
Sephora Inside JCPenney
Maplewood, MN
01.2024 - 06.2024
- Demonstrated expertise in makeup application techniques using a variety of cosmetic products.
- Provided personalized beauty consultations to enhance customer satisfaction and product selection.
- Maintained up-to-date knowledge of skincare and beauty trends to inform clients effectively.
- Assisted in inventory management by organizing product displays and ensuring stock availability.
- Executed promotional events, effectively showcasing new products and driving customer interest.
- Utilized point-of-sale systems to process transactions accurately and efficiently, enhancing the checkout experience.
Fragrance Sales Associate
Macy's
Maplewood, MN
08.2023 - 12.2023
- Guided customers in selecting fragrances tailored to personal preferences, enhancing their shopping experience.
- Educated customers about fragrance notes and application techniques.
- Greeted customers and provided customer service.
- Organized and maintained product displays to create an inviting shopping environment that encouraged customer engagement.
- Processed transactions accurately using point-of-sale systems.
- Worked with team members to meet and exceed daily sales goals through effective collaboration and support.
Sales Associate
Nectar Bath Treats
Bloomington, Minnesota
03.2022 - 05.2022
- Guided customers in selecting bath products tailored to their preferences.
- Informed customers about ingredient benefits and provided usage techniques to improve their experience.
- Processed transactions accurately and efficiently at the cash register.
- Created attractive product displays to enhance customer engagement.
- Managed inventory by restocking shelves and organizing backroom supplies.
Education
High School Diploma -
Community of Peace Academy
Saint Paul, MN06-2021
Skills
- Appointment scheduling
- Customer service
- Effective communication
- Patient care
- Electronic health records
- Filing and sorting
- Multitasking
- Conflict resolution
- Food handling
- Product knowledge
- Sales techniques
- Inventory management
Certification
PCA and CFSS support worker Training - 12/07/2024
Languages
English
Native or Bilingual
Timeline
Front Desk Receptionist
Boden Maplewood
04.2026 - Current
Beauty Advisor
Sephora Inside JCPenney
01.2024 - 06.2024
Fragrance Sales Associate
Macy's
08.2023 - 12.2023
Dietary Server
Boden Maplewood
06.2023 - Current
Sales Associate
Nectar Bath Treats
03.2022 - 05.2022
High School Diploma -
Community of Peace Academy
Education and Training
other