Alisha Franek
Morristown
Summary
Dynamic Residential Care Manager at Our Homes South Inc, recognized for enhancing resident satisfaction through personalized care plans and effective team collaboration. Skilled in medication management and conflict resolution, I streamlined operations and led successful inspections, fostering a positive environment that prioritized health and safety while ensuring compliance with regulatory standards.
Overview
16
16
years of professional experience
Work History
Residential Care Manager
Our Homes South Inc
08.2009 - 06.2025
- Facilitated smooth transitions for new residents by coordinating with admission teams, medical professionals, and families to ensure all necessary information was obtained prior to movein.
- Fostered a positive working atmosphere by cultivating strong relationships among team members and encouraging collaboration.
- Streamlined operations by effectively managing staff schedules, resources, and budget allocations for optimal efficiency.
- Improved resident satisfaction by implementing personalized care plans and coordinating with multidisciplinary team members.
- Led successful inspections from state regulatory agencies by maintaining meticulous records of resident data and facility activities.
- Collaborated with healthcare professionals to provide well-rounded care for residents including medical needs, therapy services, and medication management.
- Enhanced staff performance by providing regular training sessions, support, and feedback on their job responsibilities.
- Maintained high levels of resident engagement through diverse recreational activities catering to various interests within the population served.
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Education
High School Diploma -
Faribault High School
Faribault, MNLicense - Cosmetology
Minnesota School of Beauty
Lakeville, MN01-2012
Skills
- Health and safety
- Team management
- Recruitment
- Therapeutic interventions
- Activity coordination
- Safety compliance
- Client transportation
- Medication management
- Resident assistance
- Problem-solving
- Teamwork and collaboration
- Care planning
- Multitasking
- Problem-solving abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Medication dispensing
- Training and mentoring
- Employee supervision
- HIPAA guidelines
- CPR/AED
- Conflict resolution
- Written communication
Timeline
Residential Care Manager
Our Homes South Inc
08.2009 - 06.2025
High School Diploma -
Faribault High School
License - Cosmetology
Minnesota School of Beauty
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