Alisha Lea
Camak
Summary
Dynamic Training Supervisor with a proven track record at Biolife Plasma Services, enhancing employee retention through innovative onboarding and tailored training programs. Skilled in training evaluation and staff development, I excel in adapting to diverse learning styles while fostering a culture of continuous improvement and effective communication. Hardworking and a passion for training with strong organizational skills eager to secure the Virtual Instructor Supervisor - Remote position. I am more than ready to help team achieve company goals.
Overview
26
26
years of professional experience
Work History
Training Supervisor
Biolife Plasma Services
Maple Grove, MN
12.2015 - Current
- Assisted in developing training materials for onboarding new employees.
- Supported trainers in conducting workshops and hands-on sessions.
- Coordinated logistics for training events, ensuring all resources were available.
- Observed training sessions to gain insights into effective delivery methods.
- Adapted quickly to various learning styles of participants during sessions.
- Mentored new hires during their onboarding process, accelerating their integration into the company culture and work environment.
- Provided recommendations for process improvements and discontinuation of ineffective or outdated methods.
- Streamlined training processes for increased efficiency and effectiveness, resulting in higher employee retention rates.
- Developed strategies for integrating technology into training programs, maximizing engagement while minimizing disruption to daily operations.
- Managed a team of trainers to ensure consistent delivery of high-quality training sessions across all departments.
- Enhanced employee performance by developing comprehensive training programs tailored to individual needs.
- Evaluated the effectiveness of existing training initiatives using key performance metrics, making data-driven adjustments when necessary.
- Integrated technology resources into courses to diversify instruction.
- Conducted regular skills audits to identify areas for further development, proactively addressing potential performance issues before they impacted productivity.
- Collaborated with company leaders and department managers to determine training needs.
- Trained new hires to perform cross-training exercises with experienced workers.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Implemented new learning strategies depending upon employees' skill levels.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Coordinated and prioritized required training courses for average of 70-80 employees.
- Managed all exempt employee coaching, training, and performance improvement actions.
- Analyzed effectiveness of training programs at all levels and recommended updates.
Floral Manager
Saba Flowers
Blaine, MN
02.2000 - 08.2015
- Managed floral inventory, ensuring optimal stock levels and quality control.
- Developed and executed seasonal floral arrangements to enhance customer experience.
- Trained staff on proper flower care techniques and sales strategies.
- Oversaw daily operations, streamlining processes for increased efficiency.
- Trained employees on customer order taking and basic floral arranging.
- Coordinated delivery logistics for large orders, optimizing routes to maximize timeliness without sacrificing product quality.
- Managed staff scheduling, balancing employee availability with store needs while minimizing overtime costs.
- Oversaw daily store opening procedures, ensuring cleanliness standards were met before welcoming customers.
- Maintained a well-organized work area, ensuring efficient workflow and timely completion of tasks.
- Collaborated with event planners to execute large-scale floral installations for weddings, corporate events, and fundraisers.
- Conducted regular quality checks on incoming flowers to ensure optimal freshness and longevity in arrangements.
- Established strong relationships with clients, leading to repeat business and referrals for new customers.
- Trained new employees in proper design techniques, customer service skills, and store policies for a seamless integration into the team.
- Enhanced customer satisfaction by creating visually appealing and innovative floral arrangements for various occasions.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Proficient in utilizing floral design software to create custom arrangements.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
- Drove customer satisfaction by providing recommendations for greenery and flower pairings.
Education
No Degree - General Studies
Anoka-Ramsey Community College
Minneapolis, MNHigh School Diploma -
Anoka High School
Anoka, MN05-2002
Skills
- Training evaluation
- Staff development
- New hire on-boarding
- Training facilitation
- Schedule coordination
- Staff development plans
- Multitasking
- Problem-solving abilities
- Attention to detail
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Task prioritization
Timeline
Training Supervisor
Biolife Plasma Services
12.2015 - Current
Floral Manager
Saba Flowers
02.2000 - 08.2015
No Degree - General Studies
Anoka-Ramsey Community College
High School Diploma -
Anoka High School