ALISHA Mayberry
Saint Paul
Summary
Eager to utilize my Customer Service/Cashier, Store Manager and Sales Representative skills and abilities to contribute to the customers' satisfaction and employer's success
Overview
24
24
years of professional experience
Work History
Kennel Manager
Silver Dog Bed and Biscuit
03.2021 - 08.2023
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Monitored animal playgroups for aggressive behaviors in order to maintain safety of pet participants.
- Completed daily cleaning of kennels, cages and public areas using disease control protocol to provide sterile environment.
- Administered care for animals and reported signs of illness, disease and injury to veterinarians.
- Monitored kennels for toy safety and removed choking hazards.
- Completed animal intakes to board animals, labeling all home items and toys properly.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Kept animals clean and free of contaminants to promote optimal health.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
Telecommunications Sales Representative
Renewal By Anderson
09.2019 - 01.2021
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Serviced existing accounts on regular basis to maximize revenue.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Handled high-volume telemarketing operations with expert use of client
management software and computer dialing. - Answered inbound telephone calls from interested customers
discuss offerings.
Freight Handler/Longistics
Bed Bath & Beyond
05.2014 - 02.2018
- Blocked and braced freight to prevent shifting and product damage during transport.
- Loaded and unloaded trucks.
- Verified and noted count and condition of cargo received.
- Collaborated with team members to resolve challenges and improve productivity.
- Operated computer systems to track shipments to improve efficiency and accuracy.
- Packed items to meet shipping requirements.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
Store Manager
MTI Distributing
02.2011 - 12.2013
- Managed inventory control, cash control, and store opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Rotated merchandise and displays to feature new products and promotions.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Buyer/ Opener
Once Upon A Child
08.2008 - 12.2009
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Proven ability to learn quickly and adapt to new situations.
Cook/Food Preparation
Jimmy Johns
02.2005 - 12.2007
- Operated manual and electric appliances to peel, slice, and trim food.
- Executed sandwich artistry duties with very low occurrence of errors.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Prepared and presented food in compliance with health and safety guidelines.
- Kept workplace clean and organized in line with restaurant policies.
- Accurately operated cash register to process customer payments.
Store Manager
Mc Donald's
03.2000 - 08.2004
- Managed all aspects of day to day business; in charge of store appearance upkeep
- Scheduled a staff of 30 successfully running the operation
- Accurately performed inventory maintaining adequate supply of merchandise
- Implemented procedures for cash handling; strictly adhered to company policies and procedures
Administrative Assistant
Great Clips
04.1999 - 07.2001
- Offered exceptional service and support to walk-in and scheduled customers.
- Answered telephone calls to provide information and schedule new appointments.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Education
Completed courses in Nursing Assistant/Home Health Aide -
Dakota Community College
Rosemount, MNSkills
- Excellent Customer Service in a fast paced, challenging work environment
- High problem solving ability; think on my feet
- Demonstrated ability to handle several tasks at once
- Customer oriented, and able to interact easily with the public
- Excellent communication skills in person or over the phone, and answered questions respectfully
- Organized, good at following through, paid attention to accuracy
- A fast learner; flexible and willing to learn new things
- Active listener; able to understand and address concern quickly
- Professional in appearance and work attitude
- Team orientation and commitment to quality and excellence
- Staff management
- Employee monitoring
- Facility maintenance
- Care management
Timeline
Kennel Manager
Silver Dog Bed and Biscuit
03.2021 - 08.2023
Telecommunications Sales Representative
Renewal By Anderson
09.2019 - 01.2021
Freight Handler/Longistics
Bed Bath & Beyond
05.2014 - 02.2018
Store Manager
MTI Distributing
02.2011 - 12.2013
Buyer/ Opener
Once Upon A Child
08.2008 - 12.2009
Cook/Food Preparation
Jimmy Johns
02.2005 - 12.2007
Store Manager
Mc Donald's
03.2000 - 08.2004
Administrative Assistant
Great Clips
04.1999 - 07.2001
Completed courses in Nursing Assistant/Home Health Aide -
Dakota Community College
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