Alison VanRiper
Isanti
Summary
Proven Dental Assistant with a robust background at Park Dental Group, excelling in patient relations, dental radiography, chairside assisting and front office administrative duties. Leveraged expertise in sterilization techniques and teamwork to enhance patient care and office efficiency. Quick learner and successful in building relationships with coworkers and patients.
Overview
10
10
years of professional experience
Work History
Licensed Dental Assistant
Park Dental Group
2016.08 - Current
- Staged tray for procedures by arranging dental instruments and equipment.
- Fabricated custom-fit dental appliances such as mouthguards and whitening trays, ensuring optimal fit for patient comfort and effectiveness.
- Participated in continuing education courses regularly to stay current with industry standards and best practices in dental assisting.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Improved patient experience by providing efficient and thorough dental assistance during procedures.
- Designed dental report card to explain patient dental health status and treatment plans.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Collaborated with the dental team to develop individualized treatment plans for patients, optimizing care outcomes.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Ensured clean and sterile work environment by maintaining strict infection control protocols, contributing to patient safety and wellbeing.
- Maintained patient confidentiality by adhering to HIPAA regulations, ensuring privacy and trust within the practice.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Prepared and sterilized instruments and materials for use by dentists.
Patient Access Specialist
Children's Hospital Of Minnesota
2014.04 - Current
- Recommended service improvements to minimize recurring patient issues and complaints.
- Facilitated communication between patients and various departments and staff.
- Provided excellent customer service to patients and medical staff.
- Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
- Collaborated with clinical staff to ensure seamless coordination of care for patients.
- Assisted in revenue cycle management by timely collecting co-payments, deductibles, and other financial responsibilities from patients.
- Verified insurance coverage and obtained necessary authorizations to ensure timely billing and reimbursement.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced patient satisfaction by providing efficient registration and scheduling services.
- Managed high call volume while maintaining a professional demeanor, ensuring accurate communication of information.
- Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
- Facilitated smooth transitions between departments by coordinating appointments, referrals, and transfers for patients.
- Greeted and assisted patients with check-in procedures.
- Prepared patient identification band and completed admissions papers.
- Contacted insurance companies for patient medical billing operations.
- Reduced billing errors by verifying demographic information and updating records as needed.
Education
Licensed Dental Assistant -
Century College
White Bear Lake, MN08.2016
Associates Of Arts -
Century College
White Bear Lake, MN05.2014
Skills
- Patient Counseling
- Taking Medical and Dental Histories
- X-Ray Processing
- Dental impression specialist
- Insurance Billing
- Document Management
- Full Mouth Radiographs
- Patient Services
- Surgical Extractions
- OSHA Regulations Knowledge
- Sealant Application
- Data Verification
- Relationship Building
- Emergency Dental Care
- Oral Hygiene
- Appointment Scheduling
- Supply Ordering
- Inventory Replenishment
Accomplishments
Circle of excellence winner for Park Dental Group 2021
Timeline
Licensed Dental Assistant
Park Dental Group
2016.08 - Current
Patient Access Specialist
Children's Hospital Of Minnesota
2014.04 - Current
Licensed Dental Assistant -
Century College
Associates Of Arts -
Century College
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