Alison Vetsch
Saint Cloud
Summary
Results-driven professional with 4+ years in building client relationships and providing outstanding customer service. Expertise in communication, sales, and scheduling, focused on fostering trust and repeat business through tailored experiences. Demonstrates strong multitasking and time management skills to optimize service delivery. Aiming to leverage organizational abilities in entry-level roles to support company objectives.
Overview
5
5
years of professional experience
Work History
Advanced Esthetician and Medical Front Desk
Element Dermatology
Sartell
10.2025 - 06.2026
- Managed multi-line phone system and routed calls efficiently.
- Scheduled appointments and maintained calendar for staff meetings.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Documented collection activities in the company's CRM system.
- Trained new staff on collection procedures and best practices.
- Maintained cleanliness and organization of treatment rooms and equipment.
- Performed advanced facials, and body treatments using industry-standard techniques.
- Promoted skincare products to patients according to specific needs, boosting overall revenue.
Advanced Esthetician
Arbor Hair and Spa
Waite Park
02.2024 - 10.2025
- Conducted detailed skin analyses to recommend personalized treatment plans.
- Educated clients on proper skincare routines and product usage for optimal results.
- Maintained a clean and organized treatment environment to ensure client comfort.
- Collaborated with team members to develop new service offerings and promotions.
Waitress and Bartender
Millside Tavern
Saint Michael
08.2021 - 10.2022
- Provided excellent customer service in fast-paced restaurant environment.
- Processed customer orders accurately using point-of-sale system.
- Managed dining area cleanliness and organized table settings efficiently.
- Supported training of new waitstaff on restaurant procedures.
- Completed assigned tasks within designated timeframes.
Education
Advanced Practice Esthetician - Aesthetics
Medspa Institute of America
Edina, MN09-2023
High School Diploma -
St. Michael - Albertville High School
Saint Michael, MN06-2020
Skills
- Advanced facial techniques
- Client skin analysis
- Skincare product promotion
- CRM management
- Appointment scheduling
- Patient billing management
- Documentation management
- Time management
- Cleanliness maintenance
- Staff training
- New staff training
- Team collaboration
- Problem solving
- Attention to detail
- Customer relationship management
Timeline
Advanced Esthetician and Medical Front Desk
Element Dermatology
10.2025 - 06.2026
Advanced Esthetician
Arbor Hair and Spa
02.2024 - 10.2025
Waitress and Bartender
Millside Tavern
08.2021 - 10.2022
Advanced Practice Esthetician - Aesthetics
Medspa Institute of America
High School Diploma -
St. Michael - Albertville High School