Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ALISON WITTROCK

Maple Grove

Summary

Ambitious and dynamic administrative professional with a strong track record in managing administrative tasks efficiently and improving office workflow. Proactive in coordinating communication between staff, parents, and students to ensure smooth operation. Known for a positive, social approach and a strong drive to achieve excellence in supporting students, staff, and educational objectives.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Elementary and Special Education Administrative Assistant

Lake Park Audubon Elementary
Audubon
08.2021 - 08.2024
  • Managed and organized the school's front office, including greeting visitors, answering phones, and directing inquiries to the appropriate staff members.
  • Maintained student attendance records ensuring confidentiality and compliance with educational regulations.
  • Coordinated Medical Assistance billing for the district, including creating and maintaining documentation, daily and monthly logs, and required paperwork per state and federal regulations.
  • Scheduled school events, parent-teacher conferences, and IEP meetings; which included booking rooms and notification to all relevant parties.
  • Assisted in the preparation and distribution of school communications, such as newsletters, bulletins, and email announcements, to students, staff, and parents.
  • Supported the implementation of school safety protocols, including maintaining emergency contact information and coordinating drills.

Independent Consultant

Pampered Chef
West Fargo
03.2017 - 04.2022
  • Market and sell high quality kitchen tools and accessories through in-home demonstrations, booths at trade shows and fundraiser programs; which includes describing use and operation of merchandise to customers, receiving and processing payments for all transactions, and handling customer returns.
  • Recruit, train and mentor team members and other independent consultants in product knowledge and Pampered Chef's philosophy.
  • Create and publish monthly newsletters for customers.

Special Education Paraprofessional

Roosevelt Elementary
Detroit Lakes
12.2019 - 06.2021
  • Assisted in educational and social development of students under the direction and guidance of case manager and classroom teachers.
  • Provided small group and one-on-one instructional support with modifications to meet each student's educational needs.
  • Supported individual students inside and outside the classroom to enable them to fully participate in activities.
  • Aided students with emotional or behavioral concerns and assisted them in developing appropriate social skills.
  • Worked with classroom teachers in maintaining students records, preparation and display of student work, and other various tasks to support teaching.

Key Holder

Joann Fabrics and Crafts
Fargo
01.2018 - 12.2019
  • Lead sales team to achieve daily store goals through upselling, customer service, and store tasks.
  • Maintain knowledge of current sales and promotions, which includes signing the store appropriately.
  • Merchandise store through company directed Planograms.
  • Receive and process weekly Distribution Center and daily vendor shipments while meeting store standards.
  • Measure and cut fabric for customers, recommend additional or different products based on customer's needs and preferences.

Pastry Prep Chef

Glam Doll Donuts
Minneapolis
07.2015 - 06.2017
  • Kept inventory of supplies and product to ensure all items were in stock; which included icings, fillings, and toppings for all products according to custom recipes.
  • Worked with owners, General Manager, and Head Pastry Chef to create flavors and components for weekly specials.
  • Weighed and mixed dough and batters; as well as proofed, fried, and filled donuts.
  • Assisted General Manager in launching brunch menu; which included preparing chicken, eggs, sausage, bacon, and pancetta; and assembling menu items.
  • Decorated a wide variety of donut types and flavors.
  • Provided catering displays for wedding and special event customers.

Dispute Resolution Consultant and Member Services Representative

HealthPartners
Bloomington
05.2012 - 04.2015
  • Coordinated first-level appeals according to the regulations of the Minnesota Department of Health and Commerce, the Better Business Bureau, Minnesota Attorney General's Office.
  • This included reviewing enrollment and payment history, claims, authorizations, plan information, coverage policies, and medical records submitted by members and providers.
  • Answered inbound phone calls from members and providers regarding benefits and contract interpretation, clinic network verification, medical premiums, claims, referrals and authorizations while meeting department goals for quality and quantity of calls.

Education

Elementary And Special Education

University of North Dakota
Grand Forks, ND
12-2022

Early Childhood Education

University of North Dakota
Grand Forks, ND
01.2006

Skills

  • Scheduling appointments
  • Multitasking and time management
  • Meeting coordination
  • Data entry proficiency
  • Microsoft Office expertise
  • Customer relations and communication
  • Teamwork and collaboration
  • Fast learner and adaptable

Certification

  • Minnesota Department of Human Services PCA/CFSS Support Worker Certified
  • Crisis Prevention Institute Nonviolent Crisis Intervention/Safe Hold Certified
  • Ukeru Trauma Informed Care Response Certified

Timeline

Elementary and Special Education Administrative Assistant

Lake Park Audubon Elementary
08.2021 - 08.2024

Special Education Paraprofessional

Roosevelt Elementary
12.2019 - 06.2021

Key Holder

Joann Fabrics and Crafts
01.2018 - 12.2019

Independent Consultant

Pampered Chef
03.2017 - 04.2022

Pastry Prep Chef

Glam Doll Donuts
07.2015 - 06.2017

Dispute Resolution Consultant and Member Services Representative

HealthPartners
05.2012 - 04.2015

Elementary And Special Education

University of North Dakota

Early Childhood Education

University of North Dakota

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ALISON WITTROCK