ALIYA HIRSI
Columbia Heights
Summary
Detail-oriented professional with substantial experience in healthcare support and customer service. Strong in client communication, documentation, and maintaining organized records to enhance patient care and safety. Currently pursuing a degree in Business Administration with a focus on Human Resources, seeking an Administrative position to leverage problem-solving and interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Luxe Healthcare LLC
Minneapolis
07.2025 - Current
- Provide daily support with personal care, mobility assistance, and medication reminders
- Maintain structured daily routines and ensure client safety and comfort
- Updated families and healthcare professionals on client progress and needs to ensure coordinated care.
Personal Care Assistant (PCA)
GoodTimes
Columbia Heights
04.2024 - 07.2025
- Supported clients in achieving daily goals, managing medication schedules, and performing personal care tasks
- Facilitated transportation for clients to appointments and community activities, enhancing their access to services
- Ensured clean, safe, and organized living environments to promote client well-being
Caregiver
Supporting Arms Homecare
Columbia Heights
01.2022 - 05.2025
- Engaged individuals with memory loss in organized activities to stimulate cognitive function.
- Provided reliable transportation to medical and personal appointments, ensuring clients attended essential services
- Provided housekeeping support to clients in their homes.
Personal Care Assistant (PCA)
SupportArms
Columbia Heights
02.2023 - 04.2024
- Assisted clients with daily living tasks, fostering independence and improving overall well-being.
- Supported clients in maintaining cleanliness and completing essential errands to enhance their quality of life.
- Coordinated appointment scheduling and arranged transportation for clients, ensuring timely attendance and reducing missed appointments.
Recreation Leader
Brooklyn Center Community Center
Brooklyn Center
06.2022 - 08.2022
- Planned and led engaging recreational activities for youth and community members, fostering community connection and participation
- Supervised participants, ensuring safety and adherence to program guidelines
- Distributed snacks and facilitated positive engagement among participants to enhance social interaction
Sales Associate
Famous Footwear
Minneapolis
06.2021 - 01.2022
- Guided customers in selecting products and ensuring proper fit
- Managed cash register transactions and addressed customer inquiries
- Organized store layout to enhance customer experience and satisfaction
Education
Business Administration - Human Resources focus, Minor in Finance
St. Paul College
St. Paul, MN08-2024
High School Diploma -
Columbia Heights High School
Columbia Heights, MNSkills
- Healthcare support
- Personal care assistance
- Client support
- Behavioral support
- Customer service
- Appointment coordination
- Scheduling
- Administrative support
- Data entry
- Documentation
- Microsoft Office
- Organization
- Problem-solving
- Teamwork
- Communication
Certification
- CPR Certified
- Valid Driver's License, 09/04/2026
Timeline
Direct Support Professional
Luxe Healthcare LLC
07.2025 - Current
Personal Care Assistant (PCA)
GoodTimes
04.2024 - 07.2025
Personal Care Assistant (PCA)
SupportArms
02.2023 - 04.2024
Recreation Leader
Brooklyn Center Community Center
06.2022 - 08.2022
Caregiver
Supporting Arms Homecare
01.2022 - 05.2025
Sales Associate
Famous Footwear
06.2021 - 01.2022
Business Administration - Human Resources focus, Minor in Finance
St. Paul College
High School Diploma -
Columbia Heights High School