Allison Mahlen
Moorhead
Summary
Dynamic professional with a proven track record at Scheels, excelling in visual merchandising and relationship building. Skilled in managing display budgets and coaching team members, I leverage attention to detail and complex problem-solving to enhance customer experiences and drive sales growth. Committed to fostering collaboration and achieving strategic objectives.
Overview
20
20
years of professional experience
Work History
Display Associate
Scheels
Fargo, OK
02.2018 - Current
- Maintain and elevate company visual display standards throughout the store
- Established strong relationships with leadership team, SSM and merchandisers with effective communication and collaboration among the team
- Maintain images and mannequins throughout the store corresponding with season
- Implement direction from the campus teams for campaigns, mailers, endcaps
- Manage display budget monthly/yearly
- Coach and training fellow display team members
Logistical Billing Specialist
Unishipper
Moorhead, MN
11.2014 - 12.2017
- Researched and resolved billing discrepancies to enable accurate billing.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Responded to customer concerns and questions on daily basis.
Food and Beverage Director
Moorhead Country Club
Moorhead, MN
05.2011 - 10.2014
- Managed successful special events, including weddings and corporate golf functions, ensuring seamless execution from planning to completion.
- Mentored junior team members, fostering a positive work environment that promoted professional growth and employee retention.
- Developed strong vendor relationships, resulting in cost savings on food and beverage purchases without sacrificing quality.
Store Manager
Maurices
Moorhead, MN
06.2005 - 04.2011
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
Education
Bachelor of Arts - History
Concordia College
Moorhead, MN05-2003
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Complex Problem-solving
- Relationship building
- Product knowledge
- Product merchandising
- Multitasking and organization
Timeline
Display Associate
Scheels
02.2018 - Current
Logistical Billing Specialist
Unishipper
11.2014 - 12.2017
Food and Beverage Director
Moorhead Country Club
05.2011 - 10.2014
Store Manager
Maurices
06.2005 - 04.2011
Bachelor of Arts - History
Concordia College