Allison Mahlen
Moorhead
Summary
Dynamic professional with a proven track record at Scheels, excelling in visual merchandising and relationship building. Skilled in managing display budgets and coaching team members, I leverage attention to detail and complex problem-solving to enhance customer experiences and drive sales growth. Committed to fostering collaboration and achieving strategic objectives.
Overview
20
20
years of professional experience
Work History
Display Associate
Scheels
02.2018 - Current
- Maintain and elevate company visual display standards throughout the store
- Established strong relationships with leadership team, SSM and merchandisers with effective communication and collaboration among the team
- Maintain images and mannequins throughout the store corresponding with season
- Implement direction from the campus teams for campaigns, mailers, endcaps
- Manage display budget monthly/yearly
- Coach and training fellow display team members
Logistical Billing Specialist
Unishipper
11.2014 - 12.2017
- Researched and resolved billing discrepancies to enable accurate billing.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Responded to customer concerns and questions on daily basis.
Food and Beverage Director
Moorhead Country Club
05.2011 - 10.2014
- Managed successful special events, including weddings and corporate golf functions, ensuring seamless execution from planning to completion.
- Mentored junior team members, fostering a positive work environment that promoted professional growth and employee retention.
- Developed strong vendor relationships, resulting in cost savings on food and beverage purchases without sacrificing quality.
Store Manager
Maurices
06.2005 - 04.2011
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
Education
Bachelor of Arts - History
Concordia College
Moorhead, MN05-2003
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Complex Problem-solving
- Relationship building
- Product knowledge
- Product merchandising
- Multitasking and organization
Timeline
Display Associate
Scheels
02.2018 - Current
Logistical Billing Specialist
Unishipper
11.2014 - 12.2017
Food and Beverage Director
Moorhead Country Club
05.2011 - 10.2014
Store Manager
Maurices
06.2005 - 04.2011
Bachelor of Arts - History
Concordia College
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