Overview
Work History
Education
Skills
Certificates
References
Timeline
Generic

ALLISON SMALL

Minneapolis

Overview

9
9
years of professional experience

Work History

Senior Graduate Program Coordinator

University of Minnesota, Twin Cities
09.2019 - Current
  • Staff lead for Computer Science and Data Science masters level programs and serve as primary resource for students, faculty, and staff to interpret and apply University, College, and program policies and procedures
  • Advise current graduate students and address concerns regarding the following: course planning, degree requirements, capstone project requirements, graduation paperwork, coaching on connecting with faculty advisor, and University, College, and program policies and resources, petition and exception requests
  • Review and process approximately 500 admission applications annually for Data Science MS and Post Baccalaureate certificate program in collaboration with Data Science Director of Graduate Studies (DGS)
  • Plan and facilitate fall and spring Data Science Poster Fair events
  • Advise prospective students through admission requirements, how to enhance application, general review process, and program fit
  • Collaborate with Graduate Program Manager, Student Services Manager, DGS of Computer Science, DGS of Data Science, and Admissions Committee Chair on admission review process, requirements, deadlines, and special circumstances
  • Work with Computer Science undergraduate advisors to support students in BS/MS Integrated Program

Orientation and Student Services Specialist

College of Liberal Arts Student Services, University of Minnesota, Twin Cities
12.2014 - 09.2019
  • Assist and guide 2,000+ undergraduate students during new student orientation with course registration for 34-day period in summer
  • Assist with preparing new student orientation materials
  • Serve as orientation liaison between CLA Student Services and Office of Admissions, Office of the Registrar, Orientation and Transition Experiences, Disability Resource Center, and five CLA advising offices
  • Supervise student employees assisting in registration lab during new student orientation
  • Serve as key contact for troubleshooting issues both in registration lab as well as for student record issues during new student orientation
  • Manage E-mail accounts for College of Liberal Arts, CLA Student Services, and online petition requests
  • Send mass emails to various student populations within College of Liberal Arts using Salesforce Marketing Class email client including orientation reminders, drop/add deadline reminders, and probation/suspension notifications
  • Process, track and maintain incoming and outgoing student records files such as 13 Credit Exemptions requests and Applications for Readmission for College of Liberal Arts student population
  • Serve on various University and College specific committees: International Student and Scholar Services Liaison, New Student Checklist, Orientation Steering, Commencement Planning, and Application for Readmission update planning

Education

Master of Arts - Organizational Leadership, Policy - Higher Ed

University of Minnesota
Twin Cities, Minneapolis, MN
12.2020

Bachelor of Arts - Psychology

University of Minnesota
Twin Cities, Minneapolis, MN
12.2014

Skills

  • Collaboration
  • Time Management
  • Organizational Improvements
  • Administrative Support
  • Decision-Making

Certificates

  • Leading on All Levels
  • Equity Certificate Hosted Online (ECHO)

References

Upon request

Timeline

Senior Graduate Program Coordinator

University of Minnesota, Twin Cities
09.2019 - Current

Orientation and Student Services Specialist

College of Liberal Arts Student Services, University of Minnesota, Twin Cities
12.2014 - 09.2019

Master of Arts - Organizational Leadership, Policy - Higher Ed

University of Minnesota

Bachelor of Arts - Psychology

University of Minnesota
ALLISON SMALL