Allison Vander Plas
North Mankato
Summary
Dynamic professional with a proven track record at Federated Insurance Companies, excelling in customer service and problem-solving. Adept at project management and report preparation, I foster strong relationships through effective communication. Recognized for developing training materials and enhancing operational compliance, I bring a blend of analytical skills and interpersonal expertise to drive success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Assistant
Federated Insurance Companies
Mankato
07.2023 - Current
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Assisted in the preparation of reports, presentations and correspondence.
- Developed positive relationships with internal customers through effective communication techniques.
Film Technician
Berry Global
Mankato
07.2021 - 07.2023
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Designed and developed training materials for new employees in the organization.
- Performed regular reviews of the company's operations for compliance with laws and regulations.
- Assisted in setting up production lines for manufacturing processes.
Piano Teacher
Self Employed
Mankato
03.2017 - 08.2021
- Organized and implemented lesson plans according to student's needs, abilities, and interests.
- Instructed students in sight reading, ear training, rhythm studies, improvisation, composition and arranging.
- Collaborated with parents to discuss the development of their child's musical skillset.
Education
Bachelor of Science - History And Philosophy
Minnesota State University, Mankato
Mankato, MN05-2021
Skills
- Customer service
- Problem solving
- Project management
- Report preparation
- Data analysis
- Communication techniques
Certification
- ISO 9001 2015 Internal Auditor Certification
Timeline
Service Assistant
Federated Insurance Companies
07.2023 - Current
Film Technician
Berry Global
07.2021 - 07.2023
Piano Teacher
Self Employed
03.2017 - 08.2021
Bachelor of Science - History And Philosophy
Minnesota State University, Mankato
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