Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
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Alysen Velez

Minneapolis

Summary

Energetic Bottle Server known for high productivity and efficiency in task completion. Possess specialized skills in customer service, sales techniques, and inventory management. Excel in communication, teamwork, and adaptability, leveraging these skills to enhance guest experiences and achieve operational goals. A strong background in food service in a variety of different-paced settings and needs. Also experienced in crown management and security.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Bottle Server

Rumba Uptown
Minneapolis
09.2024 - Current
  • Delivered VIP bottle service in upscale environment, catering to large guest parties and celebrity clientele.
  • Resolved customer service issues quickly and efficiently in a professional manner with intoxicated guests.
  • Upsold menu items, promoting bottle list to bolster sales.

Security Guard

BEST Security
Minneapolis
08.2024 - Current
  • Monitored event entrances to ensure authorized access and compliance with security protocols.
  • Assisted in crowd management during events to prevent overcrowding and ensure safe flow.
  • Conducted security checks of attendees, staff and vendors to ensure safety and compliance with regulations.

Hostess

Fogo de Chao
Minneapolis
02.2023 - 09.2023
  • Managed reservation systems to optimize seating arrangements.
  • Communicated guest needs to kitchen and staff efficiently.
  • Assisted in training new host staff on procedures and protocols.

Education

High School Diploma -

South High School
Minneapolis, MN
06-2023

Sociology

University of Minnesota
Minneapolis, MN

Skills

  • Effective communication
  • Training coordination
  • Problem resolution
  • Crowd control
  • Service sales
  • Sales tactics
  • Friendly, positive attitude
  • Writing skills

Accomplishments

  • Dean's List throughout high school
  • Earned a full ride to college

Languages

Spanish
Native/ Bilingual

Certification

  • CPR Certified
  • Security License

Timeline

Bottle Server

Rumba Uptown
09.2024 - Current

Security Guard

BEST Security
08.2024 - Current

Hostess

Fogo de Chao
02.2023 - 09.2023

High School Diploma -

South High School

Sociology

University of Minnesota

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Alysen Velez