Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alyssa Meyer

Saint Cloud

Summary

Dynamic and results-driven professional with exceptional customer service skills honed at Rogers and Hollands Jewelers. Proven ability to enhance guest relations and manage inventory effectively. Adept at multitasking and problem-solving, consistently delivering outstanding experiences while maintaining operational efficiency. Committed to fostering teamwork and collaboration in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Sales Associate

Rogers and Hollands Jewelers
09.2024 - Current
  • Organized cases to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges, and refunds following store policy.


Office Manager

Rogers and Hollands Jewelers
08.2023 - 09.2024
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via in-person, phone calls, or email correspondence.
  • Oversaw office inventory activities by ordering, stocking, shipping, and receiving merchandise.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
  • Reconciled end-of-day reports to determine accurate billing and payment processing.
  • Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
  • Developed effective communication channels within the team to improve decision-making process and problem-solving abilities.

Team Member

Kwik Trip #158
02.2023 - 08.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.

Server/Bartender

Mexican Village Downtown
12.2021 - 11.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Host/Busser/Expo Runner

Mexican Village Downtown
01.2020 - 12.2021
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Team Member

Subway
10.2019 - 12.2019
  • Developed strong cooperative relationships with coworkers and managers.
  • Monitored and verified merchandise for proper prices and labels.
  • Greeted guests pleasantly and answered menu questions.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.

Education

Almost Have AA Completed

Sauk Rapids-Rice High School
Sauk Rapids, MN

Skills

  • Exceptional customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Guest relations
  • Multi-tasking strength
  • Flexible schedule
  • Stocking and receiving (inventory control)
  • POS system operations

Languages

Spanish
Limited Working

Timeline

Sales Associate

Rogers and Hollands Jewelers
09.2024 - Current

Office Manager

Rogers and Hollands Jewelers
08.2023 - 09.2024

Team Member

Kwik Trip #158
02.2023 - 08.2023

Server/Bartender

Mexican Village Downtown
12.2021 - 11.2022

Host/Busser/Expo Runner

Mexican Village Downtown
01.2020 - 12.2021

Team Member

Subway
10.2019 - 12.2019

Almost Have AA Completed

Sauk Rapids-Rice High School

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Alyssa Meyer