Alyssa Pretzer
Baxter
Summary
Professional with strong background in peer support, equipped to make meaningful impact. Skilled in active listening, crisis intervention, and empathetic communication. Reliable team player who adapts to changing needs and consistently achieves results. Known for fostering collaborative environment and supporting individuals in their recovery journey.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Peer Support Specialist
Southeast Human Service Center
10.2023 - 08.2025
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Promoted a strengths-based approach for clients through active listening and empathy.
- Transported individuals to medical appointments and support meetings whenever needed.
- Attended classes and seminars to enhance knowledge of equipment and operating systems.
- Advocated for clients' needs within mental health system, ensuring access to necessary services.
- Increased awareness of mental health resources in community through outreach efforts.
- Monitored and reported on client progress, providing valuable feedback for continuous program improvement.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Utilized motivational interviewing techniques to encourage clients to engage in healthy behaviors.
Cake Decorator/Donut Maker
Sandy's Donuts
08.2021 - 10.2023
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
- Packaged and priced each product according to company pricing procedures.
- Decorated donuts and cakes using colorful icings and piping techniques.
- Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
- Mentored new employees on cake decorating techniques, fostering a positive work environment and promoting skill development.
- Prepared special creams and frostings for cakes and other dessert specialties.
- Collaborated with the baking team to ensure seamless production of cakes, resulting in increased efficiency.
- Ensured all decorated donuts met bakery's high standards for both appearance and taste.
- Contributed to positive working environment by offering support and guidance to new team members.
- Contributed to the overall success of the bakery by readily adapting to changes in recipes, procedures, or customer preferences.
Education
Bachelor of Science in Social Work -
University of Phoenix
Tempe, AZ12-2027
Skills
- Peer support ethics
- Recovery guidance
- Substance abuse awareness
- Rapport building
- Motivational interviewing
- Leadership skills
- Relapse prevention
- Documentation and reporting
- Mental health support
- Group facilitation
- Attention to detail
- Problem-solving
- Time management
- Teamwork and collaboration
Certification
Certified Peer Support Specialist (North Dakota)
Timeline
Peer Support Specialist
Southeast Human Service Center
10.2023 - 08.2025
Cake Decorator/Donut Maker
Sandy's Donuts
08.2021 - 10.2023
Bachelor of Science in Social Work -
University of Phoenix
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