Amal Ali
Eden Prairie
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Strong work ethic, adaptability, and exceptional interpersonal skills. Committed team player with a passion for fostering a sense of inclusion for others. Throughout all fields of employment, values acquiring new knowledge and enhancing skills set. A good communicator with the capacity to comprehend various tasks, follow instructions, and collaborate with others. Possess the ability to keep a functioning and practical workstation organized. Dedicated to fostering relationships, performing efficiently, and upholding a welcoming and professional workplace.
Overview
4
4
years of professional experience
Work History
Data Management Student Worker
University of Minnesota Foundation
01.2024 - Current
- Manage constituent data quality including constituent consolidation, relationship maintenance, contradictory contact information, deleting constituents, finding lost constituents, and new constituent requests.
- Analyze and resolves errors, exceptions, and data quality issues generated by automated jobs, batch processes, and end users.
- Execute bulk demographic maintenance requests from the user community.
- Corrects data quality issues across the donor management system.
Student Ambassador
Normandale Community College
10.2022 - 08.2023
- Monitored phone lines, answered questions and directed calls to appropriate locations and staff.
- Provided accurate and complete information to visitors and students about the college and its resources.
- Facilitated student orientation by managing check-ins, troubleshooting technology, and leading campus tours.
- Assisted students in various options relevant to their education.
- Supported the financial aid department, assisted in financial aid labs and scheduling appointments for students.
Barista
Starbucks
10.2021 - 10.2022
- Created a peaceful and comfortable environment for customers to enjoy sweet treats and beverages.
- Crafted different kinds of iced and hot drinks.
- Prioritized customers needs, taking orders, supporting coworkers.
- Maintained clean and sanitary working environment.
- Adapted working in fast paced environments and while multitasking.
Genesys Works Internship
Optum
06.2020 - 08.2021
- Data entry for project portfolios, service now, avella user stories etc…Sent out audit emails to nurses directing them to help desk.
- Made calls to verify if fax phone numbers connected to Optum are still in service with the company.
- Facilitated meeting for staff on projects.
- Engaged in informational interviews/coding projects.
- Assisted project managers in weekly and/or upcoming projects in the project management department.
- Gained experience in professionalism in the corporate world.
Education
Bachelor of Science - Health Services Management
University of Minnesota
Minneapolis, MN06.2026
Liberal Arts -
Normandale Community College
Bloomington, MN08.2023
High School Diploma -
Edina High School
Edina, MN06.2021
Skills
- Microsoft Suite
- Problem-Solving
- Database Management
- Communication Skills
- Customer Service
- Flexibility
- Data Entry
- Office Administration
- Computer Skills
- Calendar Management
- Teamwork and Collaboration
- File Management
- Administrative Support
- Organization Skills
- Planning
- Priority Management
- Adaptability and Resiliency Skills
- Analytic and Problem Solving Skills
- Team Collaboration
Timeline
Data Management Student Worker
University of Minnesota Foundation
01.2024 - Current
Student Ambassador
Normandale Community College
10.2022 - 08.2023
Barista
Starbucks
10.2021 - 10.2022
Genesys Works Internship
Optum
06.2020 - 08.2021
Bachelor of Science - Health Services Management
University of Minnesota
Liberal Arts -
Normandale Community College
High School Diploma -
Edina High School
Similar Profiles
Jenny PeronaJenny Perona
Director of Operations at Saint Paul & Minnesota FoundationDirector of Operations at Saint Paul & Minnesota Foundation
Paulette Molina PiedraPaulette Molina Piedra
Referrals and Orders Coordinator at Community University Health Care Center- University of MinnesotaReferrals and Orders Coordinator at Community University Health Care Center- University of Minnesota
Aarikka LokenAarikka Loken
Club Leader at University of MinnesotaClub Leader at University of Minnesota