Amenda Ben
Minneapolis
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Experienced Petroleum Laboratory Specialist with some expertise in petroleum product testing and analysis. Strengths include strong analytical skills, knowledge of standard laboratory equipment, and adherence to safety protocols. Previous work involved testing of JP8, Avgas, and diesel fuel.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Petroleum Laboratory Specialist
Army National Gaurd
Brooklyn Park, MN
06.2024 - Current
- Conduct laboratory tests on petroleum, oil, and lubricant products to ensure fire prevention and safety control. Ensuring they meet the Army’s requirements, and specifications.
Sales Associate
DTLR
Brooklyn Park
09.2024 - 11.2024
- Maintained up-to-date knowledge of store merchandise and policies.
- Tracked sales performance metrics to identify trends in market place.
- Upsold additional items based on customer interests and needs.
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
High School Diploma -
Sage Academy Charter School
Brooklyn Park, MN06-2023
Some College (No Degree) - Nursing
Rasmussen University
Brooklyn Park, MNSkills
- Customer engagement
- Inventory management
- Upselling techniques
- Customer relationship management
- Sales processing
- Visual merchandising
- Effective communication
- Attention to detail
- Problem solving
- Time management
- Adaptability
- Friendly and outgoing
- Positive and professional
- Listening skills
- Teamwork and collaboration
- Multi-tasking strength
- Excellent people skills
- Customer service
- Reliable and punctual
- Goal oriented
- Flexible schedule
- Store opening and closing
- Stocking and receiving
- Laboratory testing
- Product knowledge
Affiliations
- Community Service
- Track
- Girls on the Run
- Basketball
- Gardening
Certification
- CPR and AED certification: successfully completed the cognitive and skills evaluation in accordance with the curriculum of the American Heart Association
Accomplishments
- Honor roll School of Health Sciences Spring Quarter 2024
- Class of 2023 Valedictorian
Overview
- Enthusiastic and fast-learning individual with a positive attitude and strong sense of responsibility. Known for reliability, adaptability, and a willingness to take on new challenges. Eager to grow professionally and contribute to a supportive, team-oriented environment.
Timeline
Sales Associate
DTLR
09.2024 - 11.2024
Petroleum Laboratory Specialist
Army National Gaurd
06.2024 - Current
High School Diploma -
Sage Academy Charter School
Some College (No Degree) - Nursing
Rasmussen University