Amanda Breeden
Brainerd
Summary
Results-driven professional with extensive experience in customer service and team collaboration at Planet Fitness Gym. Expert in cash handling, maintaining cleanliness, and enhancing member satisfaction through effective communication. Proven ability to deliver high-quality work in fast-paced environments while focusing on customer satisfaction and operational excellence. Seeking full-time role that leverages strong interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
Work History
Team Member
Planet Fitness Gym
11.2024 - Current
- Resolved member inquiries efficiently, enhancing overall customer service satisfaction.
- Ensured gym cleanliness and equipment organization for optimal member experiences.
- Guided new members on gym policies and procedures during onboarding process.
- Prepared workout areas and set up equipment to support fitness programs effectively.
- Enhanced operational efficiency through teamwork and effective communication with colleagues.
- Monitored access control to maintain security and adhere to facility regulations.
Server
Applebee's Grill + Bar
03.2024 - 11.2024
- Enhanced customer satisfaction by efficiently managing multiple tables during peak hours.
- Ensured timely food delivery through effective collaboration with kitchen staff.
- Maintained financial accuracy by processing payments and handling cash transactions precisely.
- Trained new team members on menu items and service protocols for consistency.
- Created a welcoming atmosphere by maintaining cleanliness in the dining area.
- Resolved customer inquiries promptly to enhance overall guest satisfaction.
DSW Worker
Genesis Group Homes
06.2019 - 01.2024
- Enhanced client independence by facilitating daily living activities effectively.
- Created personalized care plans tailored to individual client needs and preferences.
- Promoted positive resident interactions through effective behavioral management strategies.
- Oversaw team compliance with safety protocols and quality care standards.
- Tracked client progress and communicated changes with multidisciplinary teams.
- Educated new staff on best practices for operational procedures and client care.
CNA
Almond House
01.2014 - 02.2019
- Ensured resident comfort and safety during daily activities through compassionate care.
- Promoted dignity by assisting residents with personal hygiene tasks and respect.
- Monitored vital signs and promptly reported changes to nursing staff for interventions.
- Collaborated with teams to develop and execute personalized care plans effectively.
- Maintained confidentiality of patient information while updating teams on critical changes.
- Responded to call lights, enhancing patient comfort and safety with equipment adjustments.
Education
Law Enforcement
SCTC
Mankato, MNHigh School Diploma -
Blue Earth High School
Blue Earth, MN07-2003
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Workplace safety
- Money handling
- Computer skills
- Heavy lifting
- Organizing work stations
- Training and mentoring
- Facility cleaning
- Willingness to learn
- Shipping and receiving
- Decision-making capacity
- Hospitality and accommodation
- Active listening
- Time management
- Flexible and adaptable
- Multitasking Abilities
- Excellent communication
- Analytical thinking
- Organizational skills
- Decision-making
- Teamwork
- Problem-solving abilities
- Team collaboration
- Creative thinking
- Customer communication
Timeline
Team Member
Planet Fitness Gym
11.2024 - Current
Server
Applebee's Grill + Bar
03.2024 - 11.2024
DSW Worker
Genesis Group Homes
06.2019 - 01.2024
CNA
Almond House
01.2014 - 02.2019
Law Enforcement
SCTC
High School Diploma -
Blue Earth High School