Amanda Jerry
Cottage Grove
Summary
Skilled Assembly Line Production Worker with solid experience in manufacturing industry. Demonstrates strong understanding of assembly line procedures, quality control standards, and workplace safety regulations. Strengths include powerful organizational skills, ability to work as part of team and adaptability to fast-paced production environments. Significant impact made in previous roles by increasing efficiency and reducing waste through proactive identification of process improvements. Although I have a lot of experience in assembly work, I do have a lot of experience within customer service. All the jobs I had before my current job were in customer service rolls. I couldnt remember the dates for the other rolls thats why they werent added. I was also used as a trainer for dry cleaners and current job. My other role at Renewal by Anderson is titled Training Advocate. I train new workers according to the standard work that is in place for quality and safety purposes. I have a deep love and passion for animals, I volunteered for fostering dogs. My dream was always to have worked for something involving animals.
Overview
19
19
years of professional experience
Work History
Assembly Line Production Worker
Renewal By Anderson
Cottage Grove
10.2015 - Current
- Operated assembly line machinery for window manufacturing.
- Assembled window components with precision and attention to detail.
- Inspected finished products for quality assurance standards.
- Assisted in training new employees on assembly procedures.
- Followed safety protocols to ensure a secure work environment.
- Maintained clean and organized workstations throughout shifts.
- Assembled components according to established procedures and safety protocols.
- Rotated through various positions on the assembly line as needed by management.
- Communicated effectively with team members regarding production goals and objectives.
- Loaded and unloaded parts into machines for processing.
- Inspected incoming raw materials prior to use in order to ensure quality assurance.
- Reported any potential hazards or areas of improvement to supervisors immediately.
- Identified defective parts or items needing rework during inspections.
- Assisted in training new employees on assembly line processes and procedures.
- Assisted in troubleshooting mechanical problems related to the assembly process.
- Recognized defective material and reported issues to management.
- Completed component assembly with minimal supervision to meet deadlines.
- Contributed to team-based environment to maintain line productivity and meet expected deadlines.
- Supervised assembler teams and trained or oriented new employees on procedures.
- Evaluated employee performance, identified areas of improvement and communicated plans to employees.
Cashier
Zephyr Cleaners/clean n press
Cottage Grove
08.2007 - 07.2012
- Processed customer transactions accurately and efficiently at Zephyr Cleaners.
- Managed cash register operations and balanced daily cash drawers.
- Assisted customers with garment selections and provided product recommendations.
- Maintained cleanliness and organization of the checkout area and store displays.
- Handled customer inquiries and resolved issues with professionalism and care.
- Trained new cashiers on procedures, systems, and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained work area and kept cash drawer organized.
- Built and maintained productive relationships with employees.
- Answered customers' questions and provided information on store procedures or policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Offered customers carry-out service at completion of transaction.
Education
Park Senior High School
Cottage Grove, MinnesotaSkills
- Machine operation
- Quality inspection
- Component assembly
- Safety compliance
- Customer relationship management
- Employee training
- Cash handling
- Conflict resolution
- Effective communication
- Problem solving
- New hire training
- Customer service
- Training and coaching
Timeline
Assembly Line Production Worker
Renewal By Anderson
10.2015 - Current
Cashier
Zephyr Cleaners/clean n press
08.2007 - 07.2012
Park Senior High School