Amanda Jurrens
Shakopee
Summary
I went to the Aveda Institute Minneapolis and became a licensed esthetician in 2011. As soon as I graduated, I started working for one of Minnesota's premiere on-site makeup agencies. While I love making people look, and feel beautiful, working as a makeup artist alone always felt like an interim career until I found something more fulfilling. I started my first surrogacy journey in 2017 with Gifted Journeys, which is owned by one of the co-founders of SEEDS. It wasn't long before I knew that working in this field and helping others build their families was my calling. Since 2017 I've completed three surrogacy journeys. I have also worked at three different agencies and supported dozens of other women in the process of completing their own surrogacy journeys. I am ready for a new adventure as I transition into a new role. I would love to bring all of my fire and enthusiasm to the table, and help make dreams come true.
Overview
13
13
years of professional experience
Work History
Surrogate Case Manager
Heart To Hands Surrogacy
01.2023 - 04.2024
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for surrogates, resulting in improved overall well-being and selfsufficiency.
- Collaborated with other support teams to address surrogate needs and formulate tailored support strategies.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Improved surrogate satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Educated surrogates on available programs, benefits, and services, empowering them to make informed decisions about their journey.
Makeup Artist
Primped
06.2011 - 10.2023
- Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Provided personalized skincare recommendations to specifically target top concerns.
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Maintained records of customers and work performed to expedite invoicing and reoccurring appointments.
Surrogate Coordinator
Carrying Hope Surrogacy
07.2022 - 12.2022
- Gathered and organized materials to support operations.
- Received and responded to surrogacy applicants via texts, emails, telephone calls and in-person interactions.
- Scheduled phone consultations with all prospective surrogates, to educate them on the surrogacy process, and go over health history questions to ensure they are an ideal candidate.
- Reviewed all surrogacy applications, and followed up on all tasks pertaining to the application process.
- Obtained medical records by filling out medical record release forms, and contacted hospitals and clinics to receive all documents in a timely manner.
- I supported all of my surrogates through the medical screening and embryo transfer process by assisting the fertility clinic in scheduling appointments, booking travel, and making sure per diem for food and miscellaneous expenses was paid out prior to travel.
- Assisted surrogates in obtaining legal representation, and making sure everything was in place to finalize legal contracts, and receive legal clearance in a timely manner.
- Found local monitoring clinics for all of my surrogates, and worked with the clinics to set up outside monitoring, and get all the forms filled out and all fees paid.
- Supported all my surrogates from application to birth in any way I can. It has always been extremely important to me that all of the surrogates I work with know that I'm here for them no matter what the journey brings. Anyone in this industry will tell you that there will be ups, downs, and everything inbetween, and support and communication is such a huge part of getting through all of it successfully.
Service Coordinator
Spalon Montage
11.2016 - 07.2022
- Maintained the spa to ensure a warm and inviting atmosphere at all times.
- Took all client phone calls to answer questions, educate on services and products, and book appointments accordingly.
- Greeted each guest with a smile, and warm demeanor.
- Maintained our client waitlist, and appointment books.
Surrogate Intake Coordinator
IARC Surrogacy
09.2018 - 04.2019
- Supported office staff and operational requirements with administrative tasks.
- Reviewed applications, and followed up to each applicant accordingly
- Provided education on the surrogacy process and what a surrogate could expect during their journey
- Requested Hipaa health information release forms
- Followed up with doctors and clinics to obtain medical records for each applicant
- Reviewed medical records for all of our surrogates
- processed background checks for all surrogates
Education
Associate of Applied Science - Esthiology
Aveda Institute
Minneapolis, MN05.2010
High School Diploma -
Bloomington Jefferson High School
Bloomington, MN05.2009
Skills
- Experienced surrogate
- Point of Contact
- Adaptable and Resilient
- Friendly and Relatable
- Detail Oriented
- Discretion and Confidentiality
- Verbal and Written Communication
- Problem Resolution
- Document Management
- Emergency Response Coordination
- Appointment Coordination
Timeline
Surrogate Case Manager
Heart To Hands Surrogacy
01.2023 - 04.2024
Surrogate Coordinator
Carrying Hope Surrogacy
07.2022 - 12.2022
Surrogate Intake Coordinator
IARC Surrogacy
09.2018 - 04.2019
Service Coordinator
Spalon Montage
11.2016 - 07.2022
Makeup Artist
Primped
06.2011 - 10.2023
Associate of Applied Science - Esthiology
Aveda Institute
High School Diploma -
Bloomington Jefferson High School
Similar Profiles
Elizabeth LopezElizabeth Lopez
Caregiver at Journeys Of The Heart Surrogacy CenterCaregiver at Journeys Of The Heart Surrogacy Center
Taylor KittrellTaylor Kittrell
Certified Nursing Assistant at Healing Hands And Heart Home CareCertified Nursing Assistant at Healing Hands And Heart Home Care
KYRA WOODSONKYRA WOODSON
CEO/Owner at Happy Heart with Caring HandsCEO/Owner at Happy Heart with Caring Hands