Amanda Miner
Spring Valley
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Olmsted Medical Center
05.2022 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Contributed to team success with strong collaboration skills, assisting colleagues in various tasks when needed.
- Managed phone calls from patients seeking advice or follow-up care, providing accurate information and appropriate referrals when necessary.
- Continuously expanded medical knowledge by participating in continuing education opportunities relevant to the Medical Assistant role.
- Assisted physicians during examinations, providing support for various procedures to ensure accuracy and safety.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
Lunchroom Supervisor
Kingsland Public Schools
09.2021 - 05.2022
- Improved student lunchroom behavior by implementing clear rules and expectations.
- Assisted teachers during non-meal hours with classroom and student support needs.
- Promoted a positive atmosphere among students during lunch periods through active engagement and interaction.
- Ensured a clean and sanitary environment for students by performing regular cleaning tasks.
- Organized students entering cafeteria into various food lines to keep groups flowing smoothly.
- Served as a positive role model for students by maintaining a professional demeanor and consistently emphasizing the importance of respecting school lunchroom rules.
- Monitored student behavior and implemented corrective actions.
- Monitored students during lunchtime and provided verbal cues to students to manage behavior.
- Cleaned tables, straightened chairs and swept floors between lunch periods.
- Organized cafeteria environment and serving line to provide efficient diner flow during lunch rush.
- Established safe atmosphere for students to eat, socialize and relax prior to afternoon classes.
- Tracked daily lunch count and documented total outstanding balances per student.
- Facilitated smooth transitions between lunch periods by maintaining strict adherence to scheduling guidelines and time management practices.
- Maintained accurate records of daily meal counts, adhering to strict compliance requirements.
- Tracked meal purchases and accepted payments at cash register.
Care Team Assistant
Mayo Clinic
07.2008 - 08.2021
- Assisted nurses with daily tasks, streamlining workflows and improving overall efficiency in the care team.
- Served as an approachable point of contact for both family members and healthcare professionals seeking information about assigned patients.
- Collaborated proactively with other healthcare professionals to ensure comprehensive patient care plans were effectively executed.
- Facilitated smooth transitions of patients between departments by coordinating necessary paperwork and scheduling appointments.
- Participated in ongoing professional development opportunities focused on enhancing skills relevant to Care Team Assistant responsibilities.
- Enhanced patient care by providing timely and accurate updates to medical staff regarding patient status.
- Performed routine vital sign checks, allowing nurses to focus on more complex tasks and increasing overall productivity.
- Supported families throughout the caregiving process, addressing concerns and offering guidance when needed.
- Improved communication between care team members by diligently documenting patient information and progress notes.
- Ensured continuity of care through diligent handoff reports during shift changes.
- Streamlined administrative processes, enabling the care team to spend more time directly attending to patient needs.
- Documented patient information and care activities in electronic health record.
Education
High School Diploma -
Alexandria Senior High
Alexandria, MN06-1993
Skills
- Attention to detail
- Basic life support
- Customer service
- Reliable team player
- Patient-focused care
- CPR
- First aid
Certification
- Basic Life Support (BLS) - American Heart Association.
- First Aid Certification
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Certified Medical Assistant
Olmsted Medical Center
05.2022 - Current
Lunchroom Supervisor
Kingsland Public Schools
09.2021 - 05.2022
Care Team Assistant
Mayo Clinic
07.2008 - 08.2021
High School Diploma -
Alexandria Senior High
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