Amanda Peterson
Hugo
Summary
Dedicated Licensed Social Worker with 19 years of experience in data management, nursing facilities, and community settings, adept at serving a diverse population of residents. Expertise in addressing a wide range of individual and family needs, ensuring tailored support that promotes well-being and empowerment. Passionate about building trusting relationships with clients and facilitating navigation through the complexities of the long-term care system. Committed to fostering a compassionate environment that enhances the quality of life for all clients served.
Overview
19
19
years of professional experience
Work History
Resource Coordinator
Trellis
04.2024 - Current
- Provides care coordination assistance for consumers and caregivers.
- Develop, coordinate, and implement person-centered planning with consumers, caregivers, nursing facility interdisciplinary team members, community-based service providers, and others to facilitate successful transitions.
- Visit potential and current clients in skilled nursing facility settings and their homes.
- Complete assessments to help identify community resources to help people continue to live at home safely and successfully.
- Create support plans for clients which include community resources and information.
- Screen clients for eligibility for financial assistance programs.
- Provide ongoing check-in calls to clients after they return home from their rehabilitation stays or clients. currently living in the community.
Preadmission Screening Specialist
Trellis
01.2016 - Current
- Conduct Preadmission Screenings for clients entering Long Term Care facilities and make referrals to managed care and county agencies as needed. Enter Preadmission Screenings into Medicaid Management Information System (MMIS). Follow specific protocols provided by the State when processing these screens.
- Assist providers during calls with problem solving and provide requested screens or information
- Provide options counseling to clients during follow up calls with the goal of connecting them with needed services and benefits to allow them to remain independent in their home for as long as possible
Licensed Social Worker
New Harmony Care Center
01.2010 - 2016
- Assisted residents and families with medical assistance, waiver, and insurance applications
- Oversaw all resident council meetings and acted as a staff liaison, also did this for the Family council
- Made all referrals for in-house dental, eye doctor, and mental health services
- Completed admission paperwork with new residents and gave tours to prospective residents and/or families
- Completed social histories, Vulnerable adult assessments, and created/updated care plans
- Conducted discharge planning for residents and families
- Completed detailed documentation in Matrix Electronic Medical Records System
- Provided documentation so facility received payment for private rooms for medical assistance residents
- Participated in all of the Performance-Based Incentive payment programs including the Falls program, Restorative Sleep Vitality program, and Synchronizers of Sundowning
- Developed document of social work duties for Director of Social Services to use to supervise new hires
Licensed Social Worker
Episcopal Church Home
01.2007 - 01.2010
- Completed admission paperwork with new residents
- Conducted discharge planning for residents and families
- Participated in care conferences with residents and families
- Completed social histories, psychosocial assessments and Geriatric depression scales
- Completed referrals to community agencies and provided them with community service information
- Thorough documentation completed in an Electronic Medical Records System
Education
Bachelor of Science Degree - Social Work
Minnesota State University, Mankato
12.2006
Skills
- Excellent customer services skills
- Proficient in Microsoft word
- Multi-task efficiently
- Organized
- Strong focus on listening to the needs of the client
- Quick learner and ability to work with multiple computer programs
- Follow and stay up to date on protocols
- Flexible
- Person-centered planning
- Attention to detail
- Reliability
Timeline
Resource Coordinator
Trellis
04.2024 - Current
Preadmission Screening Specialist
Trellis
01.2016 - Current
Licensed Social Worker
New Harmony Care Center
01.2010 - 2016
Licensed Social Worker
Episcopal Church Home
01.2007 - 01.2010
Bachelor of Science Degree - Social Work
Minnesota State University, Mankato