Amanda Pfeifer
Park Rapids,MN
Summary
Accomplished Senior Operations Specialist with an in-depth knowledge of COBRA operations. Track record of consistently meeting and exceeding department standards. Graduate of the leadership program. Hardworking and determined to show up and do my best every single day.
Overview
14
14
years of professional experience
Work History
Senior Operations Specialist - COBRA
WEX Health
09.2015 - Current
- Implement and renew executive level clients
- Work with internal teams to provide the highest level of customer satisfaction and cultivate strong relationships with clients
- Follow and stay up-to-date on federal COBRA regulations
- Consistently excel above department quality standards
Receptionist / Purchasing
Villa Maria
11.2010 - 09.2015
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Answered phone promptly and directed incoming calls to correct offices
- Kept reception area clean and neat to give visitors positive first impression
- Ordered and maintained correct amount of product to meet resident needs without having excessive stock
- Tracked usage to ensure best efficiency practices
Education
Attended Classes For Medical Insurance & Coding
Minnesota State Community & Technical College
Moorhead, MNSkills
- Teamwork and collaboration
- Reliability
- Multitasking
- Operational excellence
- Business process improvement
- Adaptability and Flexibility
- Self Motivation
Timeline
Senior Operations Specialist - COBRA
WEX Health
09.2015 - Current
Receptionist / Purchasing
Villa Maria
11.2010 - 09.2015
Attended Classes For Medical Insurance & Coding
Minnesota State Community & Technical College
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