Amanda Wehrman
Hoyt Lakes
Summary
Results-driven Fulfillment Expert at Target with a proven track record in enhancing order efficiency and customer satisfaction. Skilled in time management and critical thinking, I excel in fast-paced environments, ensuring quality control and effective teamwork. Committed to continual improvement, I adapt quickly to challenges while maintaining a positive attitude.
Overview
22
22
years of professional experience
Work History
Fulfillment Expert
Target
Virginia, MN & Grand Rapids, MN
11.2020 - 03.2024
- Coordinated order fulfillment workflows to improve efficiency and meet customer expectations.
- Implemented quality control measures to ensure product integrity during the fulfillment process.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
Various Positions(Rural Carrier, PSE, Flat Sorter,
USPS
Eagan MN, Eveleth MN, Gilbert MN, Hibbing MN
03.2012 - 04.2016
- Delivered mail and packages efficiently across designated rural routes.
- Managed diverse delivery schedules to ensure timely service to customers.
- Operated delivery vehicles while adhering to safety regulations and protocols.
- Resolved customer inquiries and concerns, enhancing service satisfaction levels.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Handled sensitive materials responsibly, ensuring confidentiality of customer information at all times.
- Reduced delivery errors by maintaining an organized and up-to-date route sheet system.
- Picked up outgoing mail from letter boxes and in person from customers.
- Demonstrated adaptability by covering other routes when necessary due to absences or scheduling conflicts.
- Conducted regular vehicle inspections before starting each day''s route, identifying potential issues before they became problematic.
- Ensured safety compliance by adhering to federal regulations and company policies while driving rural routes.
- Managed time effectively, balancing multiple tasks and prioritizing deliveries based on urgency or special requests.
- Navigated various weather conditions safely, ensuring timely deliveries in all circumstances.
- Delivered mail along established route in rural areas.
- Maintained a clean driving record while navigating difficult terrain on rural routes.
- Signed and received mail with signature requirements upon delivery and loading.
- Sorted mail according to order of address appearance for easy access in field.
- Handled accurate cash payments for postage and incurred fees.
Human Services Technician
MN Veterans Home
Silver Bay, MN
01.2002 - 07.2003
- Provided direct support to veterans, ensuring adherence to care plans and personalized service delivery.
- Assisted in daily living activities, promoting independence and dignity among residents.
- Facilitated communication between interdisciplinary teams to enhance resident care strategies.
- Maintained accurate documentation of resident progress and incidents, ensuring compliance with regulatory standards.
- Assisted in patient care activities, including bathing, dressing, and feeding to ensure comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness of patient areas, adhering to infection control protocols and safety standards.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
No Degree - Early Childhood Education
Wisconsin Indianhead Technical College
SuperiorAssociate of Arts -
Minnesota North
Virginia, MN05.2026
Nursing Assistant - Certified Nursing Assistant
Lake Superior College
Duluth, MN01.2002
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking Abilities
- Critical thinking
- Calm under pressure
- Active listening
- Decision-making
- Load balancing
- Prioritization
- Observation
- Weather preparedness
- Safe driving
- Hand-eye coordination
- Problem-solving abilities
- Team collaboration
- Effective communication
- Adaptability and flexibility
- Safety awareness
- Task prioritization
- Conflict resolution
- Cultural awareness
- Serve customers
Timeline
Fulfillment Expert
Target
11.2020 - 03.2024
Various Positions(Rural Carrier, PSE, Flat Sorter,
USPS
03.2012 - 04.2016
Human Services Technician
MN Veterans Home
01.2002 - 07.2003
No Degree - Early Childhood Education
Wisconsin Indianhead Technical College
Associate of Arts -
Minnesota North
Nursing Assistant - Certified Nursing Assistant
Lake Superior College