Amber Chruscielski
Elk River
Summary
Compassionate and resourceful professional with over a decade of experience supporting vulnerable populations in healthcare, housing, and assisted living environments. Skilled in client advocacy, case management, crisis response, and connecting individuals to community resources. Strong background in care coordination, interdisciplinary communication, and program development. Dedicated to empowering individuals and families through personalized support, education, and access to services. Currently pursuing a Bachelor's degree in healthcare administration with plans to advance into social work and human services leadership.
Overview
2026
2026
years of professional experience
Work History
Staffing Coordinator
Walker Methodist
08.2023 - 03.2025
- Advocate for employees by ensuring appropriate staffing levels that supported both staff well-being and quality resident care.
- Collaborated with leadership to identify workforce trends and create strategies that promoted staff retention and satisfaction.
- Facilitated onboarding, training, and professional development to strengthen workforce competency and morale.
- Maintained open communication between staff, management, and clients to address concerns and resolve conflicts effectively.
- Supported compliance with organizational policies and regulatory standards to protect vulnerable populations.
Certified Nursing Assistant
Multiple Facilities.
2012 - 2025
- Delivered direct care to elderly and disabled residents in hospitals, rehab centers, assisted living, and skilled facilities.
- Provided emotional support and built trust with patients and families while ensuring dignity and respect in all care interactions.
- Reported changes in client conditions to medical staff, contributing to effective care planning and problem-solving.
- Supported interdisciplinary care teams by advocating for residents' needs and ensuring their voices were heard in care planning.
- Assisted with crisis situations, behavioral changes, and end-of-life care.
Housing Unit Coordinator
Diamond Willow Assisted Living
08.2022 - 08.2023
- Assisted clients in securing safe and appropriate housing by connecting them to local programs, landlords, and housing authorities.
- Guided clients through housing and rental assistance applications, advocating on their behalf with agencies and property managers.
- Educated clients on tenant rights, budgeting, and community resources to promote long-term housing stability.
- Maintained accurate case notes and documentation of client progress, challenges, and outcomes.
- Addressed crisis housing needs and coordinated with interdisciplinary teams to ensure continuity of support services.
- Managed financial reports, inventories, and administrative tasks to support program operations.
Medication Technician
Golden Oaks
01.2020 - 11.2020
- Administered medications safely and supported clients in maintaining their treatment plans.
- Trained staff in medication safety, resident care practices, and emergency response.
- Collaborated with nurses, physicians, and family members to ensure holistic and person-centered care.
Education
Bachelor of Science - Healthcare Administration
Southern New Hampshire University
05-2026
Skills
- Client advocacy and case management
- Knowledge of social services, housing programs and community resources
- Crisis intervention and conflict resolution
- Strong communication and interpersonal skills
- Team leadership and interdisciplinary collaboration
- Familiarity with EMR systems and documentation practices
- Patient care and trauma-informed support
- Program development and training coordination
- CPR and First Aid certified
Timeline
Staffing Coordinator
Walker Methodist
08.2023 - 03.2025
Housing Unit Coordinator
Diamond Willow Assisted Living
08.2022 - 08.2023
Medication Technician
Golden Oaks
01.2020 - 11.2020
Certified Nursing Assistant
Multiple Facilities.
2012 - 2025
Bachelor of Science - Healthcare Administration
Southern New Hampshire University