Amber Trapp
Farmington
Summary
Dynamic real estate professional with a proven track record at Opendoor, closing over 500 transactions. Expert in transaction management and compliance, recognized for exceptional negotiation skills and employee development. Adept at process improvement, fostering strong client relationships, and leveraging technology to enhance operational efficiency. Committed to driving results and exceeding performance metrics.
Overview
20
20
years of professional experience
Work History
Listing Partner
Opendoor
02.2022 - Current
- Closed 500+ successful transactions across Minnesota, Texas, and Michigan.
- Trained and mentored new hires on systems, processes, and negotiation skills; provided feedback and recommendations to management.
- Served on the Culture Committee, enhancing employee engagement, remote collaboration, and positive workplace culture.
- Streamlined home condition identification processes and improved title workflows, enabling more efficient split closings across multiple markets.
- Built and maintained strong co-broker relationships to drive repeat sales and smooth communication.
- Consistently exceeded company performance metrics for negotiation, net proceeds, SLA adherence, and contract retention.
- Recognized for conflict resolution skills and ability to ensure successful closings under pressure.
Transaction Coordinator
Zillow Group
09.2021 - 02.2022
- Coordinated transaction documentation and ensured compliance with industry regulations.
- Managed communication between clients, agents, and vendors to facilitate smooth transactions.
- Streamlined workflow processes to enhance efficiency in transaction handling.
- Maintained accurate records of transactions and updated databases promptly.
- Reviewed and verified contract documents, title work and settlement statements for accuracy
- Served as authorized signer on behalf of Zillow
- Trained and delegated tasks to new hires, ensuring company goals are met
Transaction Coordinator
Self-Employed
03.2020 - 02.2022
- Established and managed a book of business supporting agents ranging from solo producers to large teams.
- Consistently handled a pipeline of 40+ contracts per month, overseeing deadlines, compliance, and contract changes.
- Guided agents, lenders, and title companies to ensure smooth and timely closings.
- Assisted with CRM updates and brokerage document compliance.
- Implemented a transaction software platform to streamline tasking, deadlines, and communication.
- Managed end-to-end transaction coordination for residential real estate deals, ensuring accuracy and compliance throughout the closing process.
Contract Compliance Specialist
EXp Realty, LLC
08.2019 - 03.2020
- Analyzed compliance requirements to ensure adherence to contractual obligations and regulatory standards.
- Developed and implemented compliance training programs for team members, enhancing understanding of contractual processes.
- Conducted audits of contracts and agreements, identifying discrepancies and recommending corrective actions.
- Collaborated with cross-functional teams to streamline contract review processes, improving turnaround times.
- Conducted MLS audits across multiple systems, ensuring accurate and updated listings
Broker Associate
Easystreet Realty
09.2015 - 08.2019
- Negotiated complex real estate transactions, ensuring compliance with industry regulations and client expectations.
- Cultivated relationships with clients, providing exceptional service to enhance customer satisfaction and loyalty.
- Assisted first-time homebuyers in navigating the complexities of purchasing property.
- Coordinated property showings and open houses, effectively showcasing listings to potential buyers and increasing visibility.
- Implemented digital marketing strategies, enhancing online presence and driving engagement with target audiences.
- Analyzed market trends to advise clients on pricing strategies, optimizing property value and return on investment.
- Coordinated seamless transaction processes by working closely with mortgage lenders, title companies, and inspectors throughout the sale process.
- Implemented effective negotiation tactics to secure favorable terms in contracts for clients.
- Kept current on industry trends, attending conferences and participating in professional development opportunities to better serve clients.
Broker Associate /Foreclosure Specialist
Century 21
09.2005 - 07.2015
- Developed comprehensive market analyses, enhancing property pricing strategies and client decision-making.
- Negotiated high-value real estate transactions, ensuring favorable terms for clients.
- Managed client relationships, providing expert guidance throughout the buying and selling process.
- Implemented innovative marketing strategies, increasing property visibility and attracting potential buyers.
- Conducted regular market research to identify emerging trends, informing strategic business decisions.
- Achieved consistent sales by promoting properties through advertisements, open houses and listing services.
- Built strong relationships with clients, resulting in a high rate of referrals and repeat business.
- Evaluated property values using comparative market analysis techniques to advise clients on pricing strategies.
- Successfully closed challenging deals by employing creative problem-solving skills during negotiations.
- Managed a diverse portfolio of properties, optimizing returns for both buyers and sellers.
- Managed foreclosure evictions offering cash for keys and attending lock-outs with local sheriff departments
- Sourced and hired property maintenance and repair contractors
- Evaluated quality of work performed and managed accounts payable
- Identified areas of improvement to enhance property appeal and market readiness
- Monitored assigned properties for condition and squatter activity
- Performed broker price opinions to achieve client goals
- Increased portfolio of financial institutions to dispose of real estate owned properties for Fannie Mae, corporate lenders, loan servicers, & reverse mortgage lenders
Education
License - Minnesota Closer License / Notary
Kaplan Professional School
01-2025
License - Michigan Real Estate Salesperson
CE Shop
01-2024
License - Texas Real Estate Salesperson Licensing
CE Shop
01-2024
License - Real Estate Broker Licensing
Wisconsin Realtors Association
Madison, WI01-2010
License - Real Estate Salesperson Licensing
Kaplan Professional School
Plymouth, MN01-2010
License - Real Estate Salesperson Licensing
Wisconsin Realtors Association
Madison, WI01-2003
Skills
- Customer relationship building
- Marketing
- Performance analysis
- Transaction Management
- Training
- Mentoring
- Employee Development
- Compliance
- Process Improvement / Development
- Technology - Microsoft, G-Suite, CRM, Data Entry, MLS
- Administrative management
- Company processes and procedures
Timeline
Listing Partner
Opendoor
02.2022 - Current
Transaction Coordinator
Zillow Group
09.2021 - 02.2022
Transaction Coordinator
Self-Employed
03.2020 - 02.2022
Contract Compliance Specialist
EXp Realty, LLC
08.2019 - 03.2020
Broker Associate
Easystreet Realty
09.2015 - 08.2019
Broker Associate /Foreclosure Specialist
Century 21
09.2005 - 07.2015
License - Minnesota Closer License / Notary
Kaplan Professional School
License - Michigan Real Estate Salesperson
CE Shop
License - Texas Real Estate Salesperson Licensing
CE Shop
License - Real Estate Broker Licensing
Wisconsin Realtors Association
License - Real Estate Salesperson Licensing
Kaplan Professional School
License - Real Estate Salesperson Licensing
Wisconsin Realtors Association
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