Summary
Overview
Work History
Education
Skills
Timeline
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Amber Whebbe

Eagan

Summary

Dynamic and results-oriented operations leader with 15+ years of progressive experience in driving retail and service excellence. Exceptional track record in optimizing business performance, increasing profitability, and building high-impact teams. Known for implementing strategic solutions that enhance operational efficiency, customer satisfaction, and employee engagement. Skilled in managing large-scale teams, multi-million-dollar budgets, and cross-functional initiatives that deliver bottom-line results.

Overview

21
21
years of professional experience

Work History

Executive Team Leader – Multiple Departments

Target Corporation
01.2023 - Current
  • Managed store operations with year-to-date sales reaching $9.47M, representing a 1.56% increase from previous metrics.
  • Directed merchandise sales across key categories including General Merchandise ($7.35M), Food and Beverage ($9.74M), and Specialty Sales ($6.86M), totaling $23.95M in sales within the evaluated period.
  • Achieved $7.33M in originated sales and $2.14M in fulfilled sales (including drive-up, order pickup, ship-from-store, and Shipt).
  • Increased specialty sales significantly, with Jewelry & Accessories category up by 49.71% and Limited Time Offers (LTO) up by 116.24%.
  • Maintained a strong basket size average of $42.20 per transaction, marking a 1.64% increase over the prior year.
  • Successfully managed operational efficiency, reflected in payroll management and achieving sales versus forecast improvements of 1.54% year-to-week.
  • Spearheaded operations for a $45M+ store, driving double-digit sales growth and exceeding annual performance metrics.
  • Championed a 30% year-over-year increase in specialty sales by revamping visual merchandising and creating incentive programs.
  • Designed and led retention-focused leadership workshops, resulting in an 80% boost in employee retention.
  • Streamlined logistics processes, cutting freight processing times by 50% and enhancing overall supply chain efficiency.
  • Oversaw a team of 200+ staff across departments, mentoring team leads and fostering a high-performance culture.
  • Collaborated cross-functionally with HR, merchandising, and inventory teams to meet company-wide objectives.

Director of Cleaning Services

Synergy HomeCare
01.2015 - 01.2017
  • Built a profitable cleaning services division from the ground up, achieving $87K in gross revenue in the first year.
  • Achieved a 97% customer satisfaction rating through consistent service quality, communication, and responsiveness.
  • Acquired and retained 32 clients in the first 12 months, maintaining an 88% client retention rate through trust and service excellence.
  • Developed scalable operational systems for scheduling, client onboarding, billing, and team management.
  • Reduced service delivery time by 20% by implementing efficient route planning and staffing models.

General Store Manager

Gap Inc.
01.2007 - 01.2009
  • Led store operations and staff to consistently exceed daily sales targets and increase brand engagement.
  • Implemented data-driven merchandising strategies that increased foot traffic and conversion rates.
  • Trained and developed future store managers and assistant managers, fostering internal promotion pathways.
  • Managed inventory planning, loss prevention, and visual merchandising to drive product movement.

Executive Team Leader – Multiple Departments

Target Corporation
01.2004 - 01.2007
  • Directed up to 187 team members across sales, service, and merchandising departments.
  • Conducted inventory audits that reduced back stock by 35% and increased sales floor availability.
  • Revitalized team engagement programs, improving staff morale and decreasing turnover by 43%.
  • Led the store to a 62% increase in Target Card applications by instituting an employee incentive and training program.
  • Recruited, hired, and developed high-potential talent, supporting the company’s leadership pipeline.

Education

Bachelor of Arts - Political Science, Interior Design

University of Minnesota
01.2022

Skills

  • Strategic Business Planning & Execution
  • Leadership Development & Team Building
  • Sales Forecasting & Revenue Growth
  • Operational Process Optimization
  • Budgeting & P&L Management
  • Customer Experience & Retention
  • Change Management & Culture Building
  • Cross-Functional Collaboration
  • Recruitment, Onboarding & Succession Planning

Timeline

Executive Team Leader – Multiple Departments

Target Corporation
01.2023 - Current

Director of Cleaning Services

Synergy HomeCare
01.2015 - 01.2017

General Store Manager

Gap Inc.
01.2007 - 01.2009

Executive Team Leader – Multiple Departments

Target Corporation
01.2004 - 01.2007

Bachelor of Arts - Political Science, Interior Design

University of Minnesota

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Amber Whebbe