Amelia Jackson
Grand Rapids
Summary
Results-driven professional with experience in fast-paced dining environments. Proven ability to manage time effectively, train new servers, and address customer needs promptly. Committed to delivering exceptional service while maintaining cleanliness and safety standards.
Overview
2
2
years of professional experience
Work History
Server
Bear Ridge Pizza
Cohasset
05.2024 - 07.2025
- Took and processed food and drink orders accurately and promptly.
- Provided friendly and efficient service to customers in a fast-paced environment.
- Maintained cleanliness of dining area and kitchen to ensure a welcoming atmosphere.
- Collaborated with kitchen staff to fulfill orders quickly during peak hours.
- Handled customer inquiries and resolved issues with professionalism and care.
- Assisted in training new servers on restaurant procedures and service standards.
- Managed cash register transactions, ensuring accurate payments and change distribution.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Followed health safety guidelines when preparing and serving food products.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Recreational Therapeutic Aide
Monarch Healthcare Management
Grand Rapids
10.2023 - 05.2024
- Documented resident interactions and daily routines in electronic health records system.
- Conducted individual and group activities to enhance social engagement.
- Hosted snack time and distributed lunch to residents efficiently.
- Developed games and activities promoting physical movement and mental engagement.
- Escorted small groups of residents on shopping trips and community outings.
- Performed wheelchair tie-downs and operated bus ramp lift safely.
- Deescalated resident situations promptly while providing effective solutions.
- Communicated resident needs to nursing staff upon initial receipt.
Education
High School Diploma -
Minnesota Connections Academy
Saint Paul, MN06-2025
Skills
- Customer service and feedback
- Team collaboration
- Effective communication
- Time management
- Problem solving
- Activity coordination
- Electronic documentation
- Conflict resolution
- Menu knowledge and food safety
- POS system operations
- Cleanliness standards
- Shift management
- Server training
- Exceptional service delivery
- Food running and take-out service
- Quality control and order accuracy
- Communication skills
- Activity planning and coordination
- Electronic record-keeping
- Disability awareness and advocacy
- Cash handling and inclusive practices
- Client advocacy and teamwork
- Adaptability and multitasking
- Reliability and task prioritization
Timeline
Server
Bear Ridge Pizza
05.2024 - 07.2025
Recreational Therapeutic Aide
Monarch Healthcare Management
10.2023 - 05.2024
High School Diploma -
Minnesota Connections Academy