Amiro Mohamud
Minneapolis
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Successful Pharmacy Technician bringing 2 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.
Overview
7
7
years of professional experience
Work History
Pharmacy Technician
Walmart
Bloomington
07.2022 - Current
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Answered telephones to respond to questions or requests.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Managed filing of prescriptions, both electronically and manually.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Organized work areas so that everything was easily accessible when needed.
- Assisted in training new employees on pharmacy procedures.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Verified prescriptions and drug labels, documents and packages.
Team Associate
Walmart
Bloomington
07.2021 - 07.2022
- Provided customer service to clients, including resolving complaints and answering inquiries.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Built and maintained working relationships with peers and upper management.
- Trained new team members using approved training materials and information.
- Sorted, folded, and organized merchandise on the sales floor for optimal customer access.
- Performed daily inventory checks to ensure accurate product counts.
- Stocked shelves with newly arrived merchandise according to store guidelines.
- Greeted customers warmly upon entering the store and provided excellent customer service throughout their shopping experience.
Cashier
Home Depot
Bloomington
05.2021 - 07.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered phone calls to assist customers with questions and orders.
Apparel Associate
Kohls
Bloomington
07.2019 - 10.2019
- Greeted customers warmly upon entering the store and provided excellent customer service throughout their shopping experience.
- Sorted, folded, and organized merchandise on the sales floor for optimal customer access.
- Provided customers with information regarding product features, benefits, and care instructions.
- Stocked shelves with newly arrived merchandise according to store guidelines.
- Operated cash register accurately to complete transactions quickly and efficiently.
- Updated pricing to reflect permanent changes and temporary sales drops.
- Worked with management to quickly replenish low or out-of-stock items.
Education
Associate of Arts -
Normandale Community College
Bloomington, MN05-2023
High School Diploma -
Jefferson High School
Bloomington, MN05.2020
Minneapolis Technical College
Century college
Hennepin technical college
Skills
- Insurance Billing
- Workflow Optimization
- Resolving customer issues
- Team Collaboration
- Problem-solving skills
- Pharmacy operations
- Positive and professional
- Customer Satisfaction
Languages
Somali
Professional
Swahili
Professional
English
Professional
Timeline
Pharmacy Technician
Walmart
07.2022 - Current
Team Associate
Walmart
07.2021 - 07.2022
Cashier
Home Depot
05.2021 - 07.2021
Apparel Associate
Kohls
07.2019 - 10.2019
Associate of Arts -
Normandale Community College
High School Diploma -
Jefferson High School
Minneapolis Technical College
Century college
Hennepin technical college