AMMAAR AHMED
CHANHASSEN
Summary
Detail-oriented operations manager with expertise in streamlining processes and enhancing compliance standards. Proven ability to develop Standard Operating Procedures and train employees effectively.
Overview
5
5
years of professional experience
Work History
Operations Manager
Minnesota Group Homes LLC
Bloomington
03.2021 - Current
- Managed daily operations in a group home, ensuring accurate documentation, regulatory compliance, and consistent service delivery
- Identified workflow inefficiencies and implemented process improvements, increasing operational efficiency and reducing errors
- Developed and maintained Standard Operating Procedures (SOPs) and workflow documentation to support knowledge sharing and process consistency
- Trained and onboarded new employees on documentation practices, systems usage, and organizational procedures
- Maintained and organized client records and documentation systems, improving data accuracy, accessibility, and audit readiness
- Collected, organized, and analyzed operational data to support reporting, decision-making, and continuous improvement initiatives
- Coordinated scheduling, transportation, and logistics to ensure timely and efficient service delivery
- Facilitated communication and knowledge sharing across caregivers, administrative staff, and external partners
Education
High School Diploma -
Eden Prairie Senior High School
Eden Prairie03-2020
Bachelor of Arts - Management Information Systems
Metropolitan State University
Saint Paul, MN05-2026
Skills
- Knowledge Management & Documentation
- Standard Operating Procedures (SOPs)
- Process Improvement & Workflow Optimization
- Data Organization & Analysis
- Training & Onboarding
- Microsoft Office (Excel, Word, PowerPoint)
- Records & Compliance Management
- Team Collaboration & Communication
- Project Coordination
Timeline
Operations Manager
Minnesota Group Homes LLC
03.2021 - Current
High School Diploma -
Eden Prairie Senior High School
Bachelor of Arts - Management Information Systems
Metropolitan State University