Amolia Benson
Clear Choice Dental Implant Center
Shoreview
28
years of professional experience
Compassionate Patient Education Consultant excelling in patient relationship management, active listening, and consultative selling. Committed to enhancing patient satisfaction through personalized support and effective communication.
Work History
Patient Education Consultant
7 Years 5 Months- Facilitated patient care consultations, ensuring comprehensive understanding of treatment options.
- Served as a liaison between patients, physicians, and other healthcare providers to ensure seamless communication and coordinated care efforts.
- Increased patient retention through compassionate support, effective communication, and prompt resolution of concerns or issues.
- Participated in ongoing professional development opportunities such as seminars or workshops to stay current with industry trends and emerging technologies related to patient care consulting services.
- Enhanced patient satisfaction by providing personalized care and attention to individual needs.
- Provided emotional support during difficult situations for both patients and their families while maintaining professional boundaries.
Dental Assistant (part Time/ Float)
9 Years 2 Months- Supported dental hygienists and dentists during examinations and procedures to enhance workflow efficiency.
- Assisted in patient management, ensuring comfort and addressing concerns during procedures.
- Prepared treatment rooms by sterilizing instruments and organizing necessary supplies.
- Educated patients on post-treatment care, enhancing compliance with oral health recommendations.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Cosmetologist
15 Years 2 Months- Performed advanced hair cutting, coloring, and styling techniques ensuring high-quality results.
- Provided personalized consultations to clients, enhancing satisfaction and loyalty.
- Mentored junior stylists on best practices and industry trends to improve service quality.
- Developed and implemented promotional strategies to increase salon clientele and revenue.
Education
Cosmetology License - Cosmetology
Associate of Applied Science - Dental Assistant
Skills
Consultative selling
Patient education
Sales pipeline management
Patient outreach
Negotiation
Patient concerns resolution
Patient relationship management
Service recommendation
Follow-up communications
Customer experience enhancement
Complex Problem-solving
Active listening
Timeline
Patient Education Consultant
Clear Choice Dental Implant Center
03.2019 - CurrentRead More
Dental Assistant (part Time/ Float)
The Dental Specialists
12.2015 - 02.2025Read More
Cosmetologist
Regis Salon
11.1998 - 01.2014Read More
Herzing University
Associate of Applied Science from Dental Assistant
Read More
Aveda Institute
Cosmetology License from Cosmetology
Read More