Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Amy Balcome

Saint Charles

Summary

Dynamic Childcare Center Assistant Director at Eyota Kids Korner with a proven track record in staff management and excellent communication. Enhanced team performance through mentorship and conflict resolution, ensuring a nurturing environment. Demonstrated attention to detail in maintaining compliance and safety standards, fostering a culture of continuous improvement.

Equipped with strong problem-solving abilities, willingness to learn, and adapt to changing needs. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

25
25
years of professional experience

Work History

Childcare Center Assistant Director

Eyota Kids Korner
09.2000 - Current
  • Oversaw daily administrative tasks such as managing attendance records, processing tuition payments, and maintaining student files in compliance with regulations.
  • Assisted in hiring, training, and mentoring new staff members, fostering a supportive work environment that encouraged professional growth.
  • Supervised and managed team of childcare professionals to guarantee highest standards of care.
  • Resolved conflicts and administered corrective action to foster positive experience for children and staff.
  • Maintained safety standards in the center, conducting regular inspections and implementing necessary improvements.
  • Served as a liaison between teachers, parents, administration, ensuring clear lines of communication about student progress or any issues that arose during the course of care provision at the childcare center.

Cashier

Kohls Department Store
10.2005 - 04.2006
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

High School Diploma -

St. Charles High School
Saint Charles, MN

Skills

  • Staff management
  • Teamwork
  • Attention to detail
  • Excellent communication
  • Continuous improvement
  • Adaptability and flexibility
  • Documentation and recordkeeping

Accomplishments

  • Collaborated with board of 8 in the development of a budget for our small non profit organization.
  • Supervised team of 20 staff members.
  • Reduced monthly costs to the center by 10%

Timeline

Cashier

Kohls Department Store
10.2005 - 04.2006

Childcare Center Assistant Director

Eyota Kids Korner
09.2000 - Current

High School Diploma -

St. Charles High School
Amy Balcome